Current jobs related to Guest Services Representative - Austin, Texas - Pathfinder Hospitality
-
Guest Services Representative
4 weeks ago
Austin, Texas, United States Extended Stay Full timeGuest Services RepresentativeAt Extended Stay, we're committed to providing exceptional service to our guests. As a Guest Services Representative, you'll play a key role in ensuring our guests have a comfortable and enjoyable stay.Key Responsibilities:Assist guests with all requests and respond to their needs in a timely and professional manner.Process...
-
Guest Services Representative
2 months ago
Austin, Texas, United States IPIC Theaters, LLC Full timeJob SummaryWe are seeking a highly skilled and customer-focused Guest Services Representative to join our team at IPIC Theaters, LLC. As a Guest Services Representative, you will be responsible for providing exceptional service to our guests, ensuring a memorable and enjoyable experience at our theaters.Key ResponsibilitiesGuest InteractionGreet guests in a...
-
Guest Services Representative
4 days ago
Austin, Texas, United States Extended Stay Full timeKey Responsibilities:As a Guest Services Representative at Extended Stay, you will be responsible for providing exceptional customer service to our guests. This includes assisting guests at all times, responding to their requests with diligence, and providing reasonable accommodations when needed.Additional Responsibilities:Process reservations,...
-
Guest Services Representative
4 weeks ago
Austin, Texas, United States Extended Stay America Full timeJob SummaryWe are seeking a highly motivated and customer-focused Guest Services Representative to join our team at Extended Stay America. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is comfortable and enjoyable.Key ResponsibilitiesProvide exceptional customer...
-
Guest Services Representative
2 weeks ago
Austin, Texas, United States Hendrick Automotive Group Full timeJob SummaryWe are seeking a highly motivated and customer-focused Guest Services Representative to join our team at Hendrick Automotive Group. As a key member of our sales department, you will be responsible for providing exceptional customer service, ensuring a positive and welcoming environment for our guests, and supporting the administrative functions of...
-
Guest Services Representative
1 week ago
Austin, Texas, United States Extended Stay Full timeAs a Guest Services Representative at Extended Stay, you will be responsible for providing exceptional customer service to our guests. Your duties will include assisting guests at all times, responding to their requests with diligence, and providing reasonable accommodations as needed. You will also be responsible for processing reservations, registration,...
-
Guest Services Representative
4 weeks ago
Austin, Texas, United States McDonald's Full timeAbout the JobWe are seeking a highly motivated and customer-focused individual to join our team as a Guest Services Representative. As a key member of our restaurant team, you will be responsible for delivering exceptional customer service and ensuring a positive experience for our guests.Key ResponsibilitiesProvide exceptional customer service and respond...
-
Guest Services Representative
1 week ago
Austin, Texas, United States Kirkland & Ellis Full timeAbout Kirkland & EllisWe are a leading law firm that values collaboration, talent empowerment, service, inclusion, respect, and gratitude. Our people are our greatest asset, and we invest in the brightest talent to create dynamic teams that operate at the pinnacle of their field. We handle complex legal matters and bring innovation and entrepreneurialism to...
-
Guest Services Representative
2 weeks ago
Austin, Texas, United States Hendrick Automotive Group Full timeJob SummaryWe are seeking a highly organized and customer-focused Guest Services Representative to join our team at Hendrick Automotive Group. In this role, you will be responsible for ensuring a welcoming and efficient experience for our guests, while also providing administrative support to the sales department.Key ResponsibilitiesManage the front desk and...
-
Guest Services Representative
3 weeks ago
Austin, Texas, United States Hendrick Automotive Company Full timeJob SummaryWe are seeking a highly skilled Guest Services Representative to join our team at BMW of South Austin. As a key member of our sales department, you will be responsible for ensuring a friendly and receptive environment for our guests and providing administrative support to our sales team.Key ResponsibilitiesPerform opening and closing procedures to...
-
Hotel Guest Services Representative
2 weeks ago
Austin, Texas, United States White Lodging Full timeJob Summary:White Lodging is seeking a skilled Hotel Guest Services Representative to join our team. As a key point of contact for guests, you will be responsible for providing exceptional service and ensuring a seamless experience for our valued customers.Key Responsibilities: Respond to guest calls and requests in a timely and courteous manner, using...
-
Guest Service Representative
4 weeks ago
Austin, Texas, United States KRISHNA AUSTIN LLC Full timeJob OpportunityWe are seeking a skilled Guest Service Agent to join our team at KRISHNA AUSTIN LLC.As a Guest Service Agent, you will be responsible for providing exceptional customer service to our guests.Key responsibilities include:Registering and assigning rooms to guestsConfirming phone and online reservationsResponding to guest needs, requests, and...
-
Part Time Guest Services Representative
2 weeks ago
Austin, Texas, United States Hendrick Automotive Group Full timeJob Title: Part Time Guest Services RepresentativeJob Summary: We are seeking a Part Time Guest Services Representative to join our team at Hendrick Automotive Group. As a key member of our sales department, you will be responsible for providing exceptional customer service, ensuring a positive experience for our guests, and supporting the administrative...
-
Part Time Guest Services Representative
1 month ago
Austin, Texas, United States Hendrick Automotive Group Full timeAudi South Austin Job DescriptionJob Summary:We are seeking a highly motivated and customer-focused Part Time Guest Services Representative to join our team at Audi South Austin. As a key member of our sales department, you will be responsible for providing exceptional guest experiences and ensuring a welcoming environment for our customers.Key...
-
Guest Services Representative
1 month ago
Austin, Texas, United States Wyndham Hotels & Resorts Full timeJob SummaryThe Guest Services Agent is responsible for providing exceptional service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.Key ResponsibilitiesProvide attentive, courteous, and efficient service to all guestsMaximize room revenue and occupancyEnsure accurate and timely processing of...
-
Guest Services Representative
3 weeks ago
Austin, Texas, United States Hilton Hotels & Resorts Full timeJob SummaryWe are seeking a highly skilled Guest Service Agent to join our team at Hilton Hotels & Resorts. As a Guest Service Agent, you will be responsible for delivering exceptional guest service and ensuring a seamless experience for our valued customers.Key ResponsibilitiesGreet and register guests in a friendly and professional mannerProcess guest...
-
Guest Service Representative
2 weeks ago
Austin, Texas, United States Hilton Hotels Corporation Full timeHilton Hotels **Job Summary** As a Guest Service Agent at Hilton, you will be responsible for providing exceptional service to our guests. **Key Responsibilities:** * Greet guests and complete the registration process * Assist guests with check-out * Demonstrate a thorough knowledge of hotel information * Use up-selling techniques to promote hotel...
-
Guest Service Representative
4 weeks ago
Austin, Texas, United States KRISHNA AUSTIN LLC Full timeJob SummaryWe are seeking a skilled Guest Service Agent to join our team at KRISHNA AUSTIN LLC.The ideal candidate will possess excellent communication skills, a strong work ethic, and the ability to work effectively in a fast-paced environment.Key ResponsibilitiesRegister and assign rooms to guests in a timely and efficient manner.Confirm phone and online...
-
Guest Service Representative
4 weeks ago
Austin, Texas, United States European Wax Center Full timeUnlock Your Potential as a Guest Service AssociateAre you a people person with a passion for delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are ever the same? If so, we want to hear from you!About the RoleAs a Guest Service Associate at European Wax Center, you will be the face of our brand, providing...
-
Guest Service Representative
2 weeks ago
Austin, Texas, United States European Wax Center Full timeUnlock Your Potential as a Guest Service AssociateAre you a people person with a passion for delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are ever the same? If so, we want to hear from you!About the RoleAs a Guest Service Associate at European Wax Center, you will be the face of our brand, providing...
Guest Services Representative
2 months ago
Are you a customer service enthusiast with a knack for creating memorable experiences? If you possess a warm and inviting personality that makes guests feel at ease, we want to hear from you.
At Pathfinder Hospitality, we believe in nurturing potential and are committed to training individuals who demonstrate the right attitude and a desire to succeed. Skills can be acquired, but a genuine passion for service is invaluable. If you are dedicated to delivering exceptional service and enjoy surpassing guest expectations, we encourage you to explore this opportunity.
About Us: Our commitment to excellence is embodied in our concept of Platinum Service. At Pathfinder Hospitality, hospitality is not merely a service; it is a core value that drives us. We are passionate about creating extraordinary experiences for both our guests and employees.
Culture and Values: We strive to redefine hospitality by going above and beyond to ensure unforgettable experiences. Our core values guide us:
- Accountability: We uphold our commitments with reliability.
- Collaboration: Every voice matters.
- Empowerment: We learn and grow from our experiences.
- Engagement: We advocate for our industry.
- Innovation: We transform the ordinary into the extraordinary.
- Integrity: We keep our promises.
- Passion: Our dedication to hospitality is heartfelt.
- Transparency: We share our successes and challenges openly.
Minimum Qualifications:
- Essential customer service experience; hotel front desk experience is advantageous but not mandatory.
- Fluency in multiple languages, such as Spanish and English, is a plus.
- Strong communication and interpersonal skills with a friendly demeanor.
- Excellent problem-solving abilities and multitasking skills.
- Proficient in computer applications.
- Familiarity with the local area is beneficial.
- Availability to work weekends and holidays.
- Willingness to assist in hotel marketing efforts to enhance brand visibility and drive sales.
- Acting as a brand ambassador, embodying the hotel's values in every guest interaction.
- Warmly welcoming guests during check-in and check-out, ensuring a remarkable experience.
- Processing payments and reservations while anticipating guest needs.
- Addressing guest inquiries and resolving issues promptly.
- Maintaining accurate guest records and room assignments for seamless operations.
- Promoting and upselling hotel services and amenities to achieve revenue goals.
- Upholding a professional appearance that reflects the hotel's brand.
- Fostering a collaborative team environment focused on exceeding guest expectations.
At Pathfinder Hospitality, we prioritize the well-being of our associates. Here are some of the benefits we offer:
- 8 paid holidays, flexible PTO, and vacation time.
- Birthday pay.
- Additional paid time off for community service.
- Health insurance options.
- IRA match program.
- Mental health and wellness support, including access to a life coach.
- Employee development initiatives.
- Discounted stays at hotels within our portfolio.