Sales Specialist II

2 weeks ago


St Louis, Missouri, United States Tapestry Full time

About Tapestry

Tapestry is a renowned design house of modern luxury accessories and lifestyle collections, celebrated globally for its commitment to quality craftsmanship and distinctive American style.

Key Responsibilities

  • Align decisions with organizational priorities and core values.
  • Develop tailored sales and client engagement strategies.
  • Stay informed on current fashion trends and market dynamics.
  • Establish relationships grounded in trust and credibility.
  • Adjust sales techniques to enhance store financial performance.
  • Deliver exceptional customer service with a solution-oriented mindset.
  • Balance patience and assertiveness to influence purchasing decisions.
  • Consistently follow up to finalize sales and foster customer loyalty.

Work Environment

  • Encourage teamwork, trust, and collaboration among peers.
  • Exhibit confidence and professionalism in all interactions.
  • Take ownership and responsibility for achieving results.
  • Act as a brand ambassador for Tapestry.
  • Embrace change while maintaining a positive outlook.

Operational Duties

  • Uphold store standards and visual merchandising excellence.
  • Leverage technology to enhance sales initiatives.
  • Manage inventory replenishment and shipment processing.
  • Comply with retail policies and operational procedures.

Qualifications

  • Experience: Previous experience in luxury retail sales is preferred.
  • Education: A high school diploma is required; a college degree is preferred.
  • Physical Requirements: Strong communication skills and mobility to provide outstanding customer service.
  • Availability: Flexibility to work varied shifts is essential.

Core Competencies for All Employees

  • Results Orientation: Achieve and exceed set goals effectively.
  • Customer Commitment: Focused on fulfilling customer expectations.
  • Innovative Thinking: Capable of generating fresh and unique ideas.
  • Interpersonal Skills: Ability to build effective relationships.
  • Adaptability: Quick to learn and adjust to new challenges.
  • Persistence: Driven to pursue goals with energy and determination.
  • Comfort with Uncertainty: Able to navigate change and ambiguity.

Leadership Competencies

  • Strategic Insight: Ability to foresee future trends and implications.
  • Team Development: Promotes morale and team cohesion.
  • Courageous Leadership: Provides direct feedback and takes necessary actions.

Tapestry is dedicated to fostering diversity and equal opportunity in employment. We prioritize hiring the best talent based on qualifications and skills, free from discrimination.



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