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Restaurant Operations Manager

2 months ago

Naperville, Illinois, United States Tapville Social - Naperville Full time
Tapville Social Front of House Manager

At Tapville Social - Naperville, we are seeking a skilled Front of House Manager to oversee the daily operations of our restaurant. As a key member of our team, you will be responsible for ensuring a seamless guest experience, while maintaining the highest standards of service and quality.

Key Responsibilities:
  • Community Representation: Participate in community events and activities, embodying Tapville's Core Values and promoting our brand.
  • Service Standards: Execute all Tapville Social brand operating and Five-Star Service standards, ensuring guests receive exceptional service.
  • Guest Satisfaction: Address guest complaints and concerns, working closely with management to resolve issues and maintain high guest satisfaction.
  • Team Leadership: Demonstrate leadership behaviors, fostering a positive and productive team environment, and promoting loyalty and satisfaction among team members.
  • Scheduling and Inventory: Assist management in creating schedules and monitoring inventory, ensuring adequate stock levels and efficient restaurant operations.
  • Restaurant Operations: Open and close the restaurant, maintaining high standards of housekeeping and presentation, adhering to established procedures and checklists.
  • Recruitment and Onboarding: Assist in recruiting and onboarding new team members, ensuring a smooth transition into the team.

As a Front of House Manager at Tapville Social - Naperville, you will have the opportunity to work in a dynamic and fast-paced environment, while making a positive impact on our guests' experiences. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting role.