Restaurant Operations Manager

1 day ago


Naperville, Illinois, United States MOD Pizza Full time

MOD Pizza is seeking a talented Restaurant Shift Supervisor to join our team. As a key member of our leadership team, you will be responsible for directing the Squad Crew to deliver exceptional pizzas and salads to our guests with a focus on radical style and personalization.

You will lead by example, demonstrating a service mindset and exemplifying MOD values and behaviors. Your role will involve creating a positive vibe on the shift, coaching Shift Supervisors to keep the energy high, and demonstrating knowledge of all Operational Standards and resources.

We offer a competitive compensation package, including a base hourly rate of $16.00, an incredible tip share program, and a range of benefits such as paid sick time, paid vacation, and free pizza and salad. If you are a motivated and results-driven individual with a passion for delivering exceptional customer service, we encourage you to apply.

Key Responsibilities:

  • Be an example of MOD values and behaviors and exemplify a service mindset through effective leadership
  • Help create a MOD vibe that our customers expect
  • Coach Shift Supervisors to keep the energy high and create a positive vibe on the shift
  • Demonstrate, train and coach Squad in all methods for accomplishing store tasks
  • Demonstrate knowledge of all Operational Standards and resources
  • Partner with General Manager to engage the board community of our restaurant

Required Qualifications:

  • Minimum of 1 year of customer service or restaurant leadership experience
  • Experience successfully leading, coaching, training, and motivating front line employees
  • Ability to think strategically and act tactically
  • Ability to stay calm and focused in busy restaurant operations
  • Must be at least 18 years old

At MOD, we believe in creating a world that works for and includes everyone. We are an equal opportunity employer and welcome applications from diverse candidates.



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