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Sales Operations Manager

2 months ago


Austin, Texas, United States Atlassian Full time

Become a pivotal part of Atlassian's innovative approach to B2B sales

At Atlassian, we emphasize the importance of our employees' well-being by providing adaptable work arrangements, virtual recruitment, and seamless onboarding experiences. Our global presence enables our team to effectively balance professional and personal commitments.

We have successfully expanded our operations without relying on conventional high-pressure sales methods, instead prioritizing product excellence and customer satisfaction. In the role of Sales Process and Systems Manager, you will oversee a team of business analysts, working in collaboration with diverse stakeholders to refine our quote-to-cash processes within the SAAS sector.

If you possess extensive leadership experience in system implementation and project management, this position is tailored for you. You will partner closely with Sales, Finance, Legal, and IT departments to develop strategic solutions and enhance our customer lifecycle experiences.

Key Responsibilities:
- Lead a team of Business Process Analysts in executing Atlassian's QTC transformation
- Analyze and enhance comprehensive QTC processes across sales and advocacy teams
- Collaborate with Sales stakeholders to pinpoint areas for improvement
- Serve as a subject matter expert on QTC systems for external entities
- Propel the roadmap and development of QTC tool enhancementsEssential Qualifications:
- 5+ years of experience in Sales Operations within the software sector
- Expertise in QTC processes, business analysis, and solution deployment
- Demonstrated leadership capabilities and team management experience
- Strong operational and analytical skills with meticulous attention to detail
- Exceptional interpersonal and communication skills with experience in cross-functional collaboration

At Atlassian, we provide competitive compensation, comprehensive benefits, and a nurturing work environment that promotes individual development and community involvement. Contribute to our mission of empowering teams globally and realize your full potential with us.