Auto Claims Adjuster
1 week ago
Location: Hybrid role based in Dallas, Texas
Company Overview:
Kemper stands as a prominent player in the specialized insurance sector. Our achievements stem from the dedication and diversity of our workforce, who consistently strive to enhance the experiences of our clients. We foster a high-performance culture that emphasizes personal growth, professional challenges, and a balanced work-life environment. Our offerings are tailored to meet the distinct and evolving needs of our clientele, ensuring that we fulfill our commitments effectively.
Position Overview:
Kemper is on the lookout for Express Claims Adjusters to join our dynamic team. In this role, you will be responsible for the investigation and resolution of auto physical damage claims in a fast-paced environment. This entry-level position involves direct supervision and requires prompt engagement with clients to verify coverage details.
Key Responsibilities:
- Manage the intake, investigation, assessment, and settlement of assigned claims within defined monetary limits.
- Ensure timely and fair resolution of claims in accordance with policy provisions and the damages reported. Conduct interviews with insured parties, claimants, and witnesses to gather necessary information.
- Accurately reserve exposures in a timely manner.
- Provide exceptional customer service to all internal and external stakeholders.
- High School Diploma or G.E.D is required.
- Bilingual proficiency in Spanish is preferred.
- Must obtain and maintain a valid insurance adjuster's license as required by state regulations.
- A strong commitment to delivering excellent customer service.
- Experience in non-standard auto claims is advantageous.
- Strong verbal, written, and organizational skills with a collaborative mindset are essential.
- Basic proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) is necessary.
- This role is hybrid, requiring regular reporting to the designated office.
Kemper is an equal opportunity employer, committed to diversity and inclusion in the workplace. All applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, or any other protected status. We strive to maintain a workplace free from discrimination.
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