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Bodily Injury Claims Adjuster

2 months ago

Dallas, Texas, United States Kemper Full time

Location: Dallas, Texas

Company Overview:
Kemper stands as a prominent name in specialized insurance, driven by a commitment to excellence and a diverse workforce dedicated to enhancing customer experiences. Our culture fosters high performance, personal growth, and a balanced work-life environment, all of which contribute to our success in meeting the unique needs of our clients.

Role Overview:
The Casualty Specialist Adjuster is accountable for managing and resolving assigned claims efficiently and fairly, adhering to policy guidelines and legal standards. This role involves handling claims that may require thorough investigations and assessments of complex coverage issues, particularly those involving significant injuries.

Key Responsibilities:

  • Evaluate each claim upon receipt to determine coverage and exposure, establishing appropriate reserves.
  • Communicate with insured parties and claimants to notify them of claim assignments and initiate the settlement process.
  • Address coverage inquiries with appropriate documentation, advising relevant departments of any adverse findings.
  • Conduct independent investigations to ascertain liability swiftly and effectively.
  • Maintain necessary licenses and fulfill continuing education requirements as mandated by state regulations.
Qualifications:
  • Internal Candidates: Minimum of 3 years in property casualty claims adjusting, including 6 months in bodily injury claims.
  • External Candidates: At least 4 years of experience in auto claims adjusting, with a focus on complex bodily injury evaluations and settlements.
  • Proficient understanding of insurance laws and regulations, along with expertise in claim handling processes.
  • Strong analytical, organizational, and communication skills.
  • Ability to manage conflicts effectively and maintain professionalism in high-pressure situations.
  • Capacity to adapt to fluctuating workloads and meet deadlines amidst interruptions.
  • Decisive and independent, with the ability to make informed decisions that impact both the company and claimants.
Kemper is an equal opportunity employer, committed to diversity and inclusion in the workplace. We ensure that all applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or any other protected status. We strive to maintain a discrimination-free environment and actively promote our Diversity, Equity, and Inclusion initiatives.