Resort Front Office Coordinator

2 weeks ago


Tallahassee, United States SpringHill Suites Tallahassee Full time
About Our Hotel:

SpringHill Suites Tallahassee is a modern hotel located in the heart of Tallahassee, offering comfortable accommodations and exceptional guest service. Our hotel features spacious suites, an outdoor pool, and a fitness center.

Job Description:

We are seeking a highly motivated and organized Front Desk Agent to join our team at SpringHill Suites Tallahassee. As a Front Desk Agent, you will be responsible for delivering exceptional guest service, managing front desk operations, and supporting other departments as needed.

Responsibilities:
  • Front Desk Operations: Manage front desk operations, including registering guests, handling room reservations, and responding to guest inquiries.
  • Customer Service: Provide exceptional customer service to guests, responding to their needs and concerns in a timely and professional manner.
  • Team Support: Assist other departments, such as housekeeping and maintenance, as needed to ensure smooth hotel operations.
Requirements:
  • Education: High school diploma or equivalent required; college coursework in hospitality or a related field preferred.
  • Experience: Previous experience in a hotel or related field preferred.
  • Skills: Excellent communication and interpersonal skills, ability to multitask, problem-solve, and work under pressure.
Compensation:

We offer a competitive salary of $$$40,000 - $53,000 per year, depending on experience, plus benefits including medical, dental, and vision coverage, short-term and long-term disability income, term life and AD&D insurance, paid time off, and an employee assistance program.



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