Administrative Support Specialist
1 day ago
We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at the Summit Counseling Center - Atlanta. This role will provide administrative support to our school-based program, ensuring the smooth operation of our daily activities.
Key Responsibilities- New Referral Engagement
- Review caseload trackers to ensure timely engagement with new clients in alignment with school program policy.
- Programmatic Auditing
- Daily and weekly auditing of organization's electronic health records (EHR) and caseload trackers for school-based program.
- Reporting/Analysis
- Provide bi-weekly reports with production data for school-based program.
- Provide monthly and quarterly reports for school-based program contracts and grants.
- Calendar Management
- Proactive planning around holidays to ensure that therapists have identified (a) office space or (b) telehealth during school holidays/summers, and have documented evidence of school-oriented billable & non-billable work.
- Manage calendar invites for speaking engagements.
- Event Coordination
- Work with marketing team and therapists to provide marketing collateral, PowerPoint template, and event scheduling through an automated system in Microsoft 365.
- Database Management
- Manage database for community partners and referral sources.
- New Employee Onboard
- Engage with new employees to coordinate marketing needs.
- Engage with new employees to coordinate school-based program needs.
- Other Administrative Duties
- Perform other administrative duties as assigned to support the school-based program and marketing department.
- Education and Experience
- Bachelor's Degree or 3 years of administrative support experience.
- Knowledge, Skills and Abilities
- Good communication skills (verbal and written).
- Technology/Software.
- Moderate level of experience in Microsoft 365 Suite.
- Moderate level of experience in Microsoft Excel data manipulation and analysis.
- Moderate experience with electronic health records and data management; familiar with HIPAA compliance.
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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