Senior Advisor for Business Continuity Management

2 weeks ago


Chicago, Illinois, United States Northern Trust Corp Full time

Position Overview:

The Senior Consultant for Incident Management and Operational Resiliency plays a pivotal role within a global team dedicated to incident oversight in Asset Servicing. This position emphasizes effective incident management and operational recovery strategies.

Key Responsibilities:

  • Engage with various teams to monitor threats and vulnerabilities across technology platforms and market infrastructures.
  • Assist in the creation and revision of incident communication frameworks for stakeholder updates regarding impactful business events.
  • Facilitate post-incident evaluations, documenting findings and tracking follow-up actions, including root cause analysis and immediate corrective measures.
  • Deliver training sessions on Incident Management to stakeholders as required.
  • Coordinate activities between Asset Servicing teams and Corporate Risk Incident Response Teams, ensuring clear communication and status reporting during significant incidents.
  • Work collaboratively to establish operational metrics that support Business Reporting and Incident Escalation to Senior Management and the Resiliency Office.
  • Address complex business challenges by applying advanced analytical and critical thinking skills.

Qualifications:

  • Extensive knowledge of crisis management, disaster recovery, and business continuity practices.
  • Familiarity with risk management principles, particularly in the context of cybersecurity within financial services.
  • Experience in supporting project implementations and collaborating with cross-functional teams.
  • Proficient understanding of relevant technologies.
  • Strong data analytics skills, including experience with tools such as Power BI.
  • Excellent collaboration, communication, and presentation abilities.
  • Proven ability to drive projects to completion.
  • In-depth understanding of key business drivers that enhance departmental performance.

Experience Required:

  • A minimum of 12-14 years of relevant experience in Business Continuity, Disaster Recovery, Incident Management, Risk, or Controls.

About Northern Trust:

Northern Trust is a globally recognized financial institution with a commitment to providing innovative services and guidance to a diverse clientele. We value collaboration, career mobility, and a supportive work environment that fosters professional growth.

Join us in our mission to deliver exceptional financial solutions while making a positive impact in the communities we serve.



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