Technical Field Service Specialist

2 weeks ago


Coffeyville, United States Schneider Electric Full time
Overview:

At Schneider Electric, we recognize that exceptional individuals contribute to our success. As a Technical Field Service Specialist, you will be pivotal in delivering maintenance and repair services for ASCO equipment at client locations. This role requires independence and expertise in handling various brands of Automatic Transfer Switches (ATS) and Power Control Systems (PCS).

Key Responsibilities:
  • Independent Operations: Execute all service functions including startup, maintenance, troubleshooting, and repairs on ASCO ATS and PCS systems.
  • Travel Requirements: This position necessitates extensive travel to customer sites, sometimes for prolonged periods, including international assignments.
  • Technical Proficiency: Demonstrate mastery in ASCO communication products and ensure all service tasks are performed with minimal supervision.
A Day in Your Role:
  • Handle complex service tasks without onsite assistance.
  • Maintain a valid passport and be prepared for overseas travel.
  • Work away from home for extended periods, ensuring all responsibilities are met.
Essential Functions:
  • ATS Maintenance: Perform comprehensive service functions on all ASCO ATS product lines and integrate ATS with new PCS.
  • PCS Operations: Accurately update PCS schematics during startups and resolve PCS-related issues efficiently.
  • Communication Systems: Install and troubleshoot ASCO communication products, ensuring optimal performance.
Leadership and Mentorship:
  • Develop and document Methods of Procedure (MOP) for service activities.
  • Guide and mentor junior Field Service Representatives in ATS and PCS skills.
  • Lead PCS commissioning projects, coordinating with various stakeholders.
Administrative Duties:
  • Complete detailed maintenance reports and manage inventory of parts and tools.
  • Identify service opportunities and communicate effectively with the service administration team.
Working Conditions:
  • Flexibility to work nights, weekends, and holidays as required.
  • Willingness to travel extensively, including overnight stays.
Qualifications:
  • Relevant military experience or technical certification in fields related to Automatic Transfer Switches and Power Control Systems.
  • Strong ability to read and interpret electrical schematics and one-line diagrams.
  • Proficient in Microsoft Office and familiar with PLC programming software.
Physical Requirements:
Must be capable of lifting at least 50 pounds and working in various environmental conditions while adhering to safety protocols.

What We Offer:
Schneider Electric provides a comprehensive benefits package designed to support our employees' well-being, including flexible work arrangements, paid family leave, and retirement plans. We are committed to fostering an inclusive environment where all employees feel valued and empowered to contribute their best.

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