Enterprise Solution Consultant
3 days ago
Five9 is seeking a highly skilled Enterprise Solution Consultant to join our team. As a key member of our sales team, you will be responsible for leading and managing all aspects of the implementation of Five9's On-Demand Call Center software for our Strategic and Enterprise clients.
Key Responsibilities:- Demonstrate and present the Five9 call center software solutions in a wide array of configurations and customer environments both remotely and onsite.
- Manage day-to-day operational and tactical aspects of multiple sales opportunities.
- Effectively communicate plans, progress, and status to both internal and customer organizations.
- Partner with Account Executives to sell the Five9 solution into larger and more demanding Enterprise and Strategic companies.
- Articulate the value of Five9's Implementation Services through presentations, demonstrations, and open discussion with customers.
- Continually seek opportunities to increase customer satisfaction and deepen client relationships by interacting effectively at all levels of the client organization.
- Develop materials in-line with specific sales and/or services opportunity requirements.
- Extensive presentation experience and skills are critical (web-based).
- Ability to deliver demos and presentations that close deals.
- Years of experience 8+ Years Preferred.
- Ability to Travel (40-60%).
- Contact/Call Center Software.
- CRM, including web demonstrations and application integration with other software.
- IVR.
- IP Telephony (basic networking knowledge assumed).
Five9 is committed to diversity and inclusion. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. We are an equal opportunity employer and welcome applications from diverse candidates.
Our headquarters are located in the San Francisco Bay Area with global hubs in the United Kingdom, Germany, Philippines, Portugal, and Australia.
Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. We are passionate about delivering exceptional customer experiences and are committed to making a positive impact in the communities we serve.
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Enterprise Solution Consultant
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