Advisory Solution Consultant

3 days ago


San Francisco, California, United States ServiceNow Full time
Job Description

At ServiceNow, we're looking for a skilled Advisory Solution Consultant to join our team. As a key member of our Enterprise Solution Consulting team, you will be responsible for guiding revenue generation across multiple product lines with the support of Sales, Product Management, the partner ecosystem, and the executive team.

This is a hands-on technical role requiring the ability to go wide and deep on functional capability when necessary but also think strategically when positioning broader solutions throughout the sales cycle.

Key Responsibilities:
  • Understand the customer's vision and apply the power of the ServiceNow platform to meet it.
  • Support product sales as a technical and domain expert of a customer-facing sales team.
  • Evaluate customer requirements and align them with product capabilities.
  • Inspire customers to see and pursue a broader horizon.
  • Lead discovery sessions to determine customers' challenges and present product demonstrations to align with customer needs.
  • Build trusted and enduring relationships with your customers.
  • Answer product feature and technical questions from customers, channel partners, and ServiceNow colleagues.
  • Collaborate with colleagues and learn best practices with other Solution Consultants to enhance the quality and efficiency of the team.
  • Stay current on competitive analysis and market differentiation.
  • Support marketing events, including executive briefings, conferences, user groups, and trade shows.

We're looking for someone with 7+ years of pre-sales solution consulting or sales engineering experience, proficiency with the ServiceNow platform, and experience working collaboratively with product management, product marketing, partners, and professional services.

As a member of our team, you'll have the opportunity to work with a talented group of professionals who are passionate about delivering exceptional customer experiences. If you're a motivated and results-driven individual who is looking for a challenging and rewarding role, we encourage you to apply.



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