Client Relationship Specialist
2 weeks ago
Overview: The Associate Client Service Partner is responsible for developing and implementing service strategies aimed at enhancing user engagement and achieving usage goals for designated accounts.
Key Responsibilities:
- Acts as the main liaison for users within established client accounts, concentrating on boosting user engagement, utilization, and renewals.
- Builds enduring relationships with clients and identifies opportunities for additional sales.
- Proactively assesses account performance and devises strategies for user engagement.
- Provides training and support to assigned accounts to optimize the use of Bloomberg Industry Group products, including onboarding sessions for new client employees.
- Assists clients in setting up alerts, dashboards, and other features.
- Works closely with Relationship Partners to outline account-specific strategies and uncover further sales and growth prospects for current clients.
- Engages in special projects and performs other assigned tasks.
Qualifications:
- Familiarity with the relevant market (e.g., legal firms, tax & accounting, corporations) is preferred.
- Demonstrated ability to prioritize accounts and manage multiple projects to achieve business objectives and deadlines.
- Strong analytical, organizational, and interpersonal communication skills.
- Willingness to travel within the assigned territory.
Education and Experience:
- A bachelor’s degree in business, marketing, sales, or a related field; or equivalent experience.
- 0-1 years of successful experience in sales or account management in a business environment similar to Bloomberg Industry Group.
- Previous experience in Account Management is preferred.
Bloomberg Industry Group is an Equal Opportunity Employer and fully adheres to the principles of Equal Employment Opportunity. The company has implemented an Affirmative Action Program to ensure that all applicants and employees are considered for hiring, promotion, and job status without regard to race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, marital or familial status, pregnancy, childbirth, or related medical issues, genetic information, disabled veteran status, veteran status, or any other classification protected by law.
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