Client Relations Specialist

2 months ago

Arlington, Virginia, United States EagleBank Full time
Overview

At EagleBank, we prioritize Relationships FIRST. As a publicly traded company (NASDAQ - EGBN), we are dedicated to being Flexible, Involved, Responsive, Strong, and Trusted. Our focus on fostering meaningful connections with our clients, employees, and stakeholders allows us to consistently deliver exceptional and valuable service.

We are committed to promoting inclusion, equity, and respect within our organization. Celebrating diversity, we actively seek opportunities to learn from each other's experiences. We recognize that our employees are vital to building relationships, and we invest in their growth and wellbeing. Employee engagement is encouraged through resource groups, mentorship initiatives, community service, and scholarship opportunities for further education. Our benefits include maternity and parental leave, wellness discounts, healthcare premium sharing, employer contributions to HSA accounts, and a 100% 401(k) match up to 4%, showcasing our dedication to supporting our internal relationships.

This role requires 100% on-site work, emphasizing the importance of face-to-face interactions.

Responsibilities

The Customer Service Representative is responsible for establishing, maintaining, and enhancing relationships with both new and existing clients. This role involves delivering high-quality service to internal and external clients through effective and professional communication, both written and verbal. Responsibilities include processing teller transactions and accurately balancing cash. The representative will resolve basic service inquiries by leveraging a solid understanding of fundamental banking products and services, while directing more complex requests to the appropriate departments. A strong knowledge of the platform and teller systems is essential.

Proactively and reactively engaging with clients to identify additional banking needs is crucial for strengthening client relationships and achieving cross-sell objectives. The representative serves as the primary point of contact for client issue resolution. Compliance with policies, procedures, rules, and regulations is mandatory, along with fulfilling training requirements pertinent to the position.

The Community Banking division encompasses our branch network and Customer Care Center. While we are recognized for our commercial lending, our Community Banking team is dedicated to building relationships that support the business and personal finances of local business owners. We offer comprehensive banking services for our commercial clients, including new account setup and maintenance, cash management solutions, and both in-person and automated transaction services.

The projected annual salary range for this position is $20.04 to $28.26.

Qualifications

REQUIREMENTS:

  • High School Diploma or equivalent.
  • Minimum of 1 year of cash handling experience.
  • At least 2 years of experience in Platform/Opening/Servicing/Closing Accounts or equivalent internal banking experience.
  • Proficient knowledge of Platform and Teller systems.
  • Professional demeanor with both internal and external customers.
  • Understanding of deposit products and services.
  • Familiarity with banking regulations, policies, and procedures.
  • Basic proficiency in MS Office applications.

If you do not meet all the requirements, we still encourage you to apply if you believe you are a good fit for our community. We are always interested in connecting with individuals inspired by our mission and values. If you are not selected for this position, your resume will remain on file for consideration for future openings. Note: You can update your resume as needed.

  • Client Relations Specialist

    2 months ago

    Arlington, Virginia, United States EagleBank Full time

    Overview At EagleBank, we prioritize Relationships FIRST. As a publicly traded company (NASDAQ - EGBN), our focus is on being Flexible, Involved, Responsive, Strong, and Trusted. We are dedicated to fostering meaningful connections with our clients, employees, and stakeholders, ensuring we deliver exceptional and valuable service. Our commitment to...

  • Client Relations Specialist

    2 months ago

    Arlington, Virginia, United States EagleBank Full time

    Overview At EagleBank, we prioritize Relationships FIRST. As a publicly traded company (NASDAQ - EGBN), our focus is on being Flexible, Involved, Responsive, Strong, and Trusted. We strive to build meaningful connections with our clients, employees, and stakeholders, ensuring we deliver exceptional service consistently. Our commitment to inclusion,...

  • Client Relations Specialist

    2 months ago

    Arlington, Virginia, United States ABC Imaging Full time

    Company Overview: ABC Imaging is a leading global provider of Printing and Media solutions, delivering comprehensive visual services to Fortune 500 companies around the world.Position Overview: We are in search of a dedicated and skilled Customer Service Representative with a background in the printing sector, who will play a vital role in our operations.Key...

  • Client Care Specialist

    3 weeks ago

    Arlington, Virginia, United States Truist Inc Full time

    Job SummaryWe are seeking a highly skilled Client Care Servicing Specialist to join our team at Truist Inc. As a Client Care Servicing Specialist, you will be responsible for providing exceptional client service and creating a differentiated client experience through exceptional client service and support.Key ResponsibilitiesInvestigate and resolve client...

  • Program Manager

    1 week ago

    Arlington, Virginia, United States Private Full time

    Job DescriptionAt Metrica, we are seeking a highly skilled Program Manager to join our team in Arlington, VA. As a key member of our organization, you will be responsible for supporting our clients and ensuring that all contract activities are executed to the highest standards.Key Responsibilities:Develop and maintain strong relationships with clients and...

  • Client Operations Support Specialist

    4 weeks ago

    Arlington, Virginia, United States Bloomberg Industry Group Full time

    Job Title: Client Operations Support SpecialistYou will play a vital role in delivering exceptional customer service to our clients and sales representatives. Your primary responsibility will be to respond to incoming inquiries and provide timely resolutions to their concerns.Key Responsibilities:Answer incoming customer phone calls and emails, and take...

  • Employee Relations Specialist

    4 weeks ago

    Arlington, Virginia, United States D.R. Horton, Inc Full time

    About the RoleD.R. Horton, Inc., a leading homebuilder in the U.S., is seeking an Employee Relations Specialist to support the Employee Relations Manager in managing employee relations issues. The ideal candidate will provide assistance in producing well-written documentation, drafting employee relations documents, and conducting investigations.Key...

  • Client Support Operations Specialist

    6 days ago

    Arlington, Virginia, United States Bloomberg Industry Group Full time

    Job Summary: We are seeking a highly skilled Client Support Operations Specialist to join our team at Bloomberg Industry Group. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and resolving any issues that may arise.Key Responsibilities:Answer incoming...

  • Public Relations Specialist

    2 weeks ago

    Arlington, Virginia, United States Riester Influence Full time

    Riester Influence is a modern public relations firm with a diverse portfolio of clients across various issue areas. We're seeking a skilled media relations professional to collaborate with local and national media outlets. Our team is entrepreneurial, high-energy, and innovative, constantly developing new ideas and strategies to engage with audiences. The...

  • Client Solutions Center Specialist

    4 weeks ago

    Arlington, Virginia, United States National Apartment Association Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Client Solutions Center Specialist to join our team. As a key member of our customer experience team, you will be responsible for providing exceptional service and support to our clients through various communication channels.Key ResponsibilitiesBe a subject matter expert on NAA's products,...

  • Client Solutions Center Specialist

    1 month ago

    Arlington, Virginia, United States National Apartment Association Full time

    Job SummaryWe are seeking a highly skilled Client Solutions Center Specialist to join our team. As a key member of our customer experience team, you will be responsible for providing exceptional service and support to our clients.Key ResponsibilitiesBe a subject matter expert on NAA's products, programs, and services.Maintain quality assurance and individual...

  • Senior Donor Relations Specialist

    6 days ago

    Arlington, Virginia, United States freedom_partners_shared_services Full time

    About the RoleThe Seminar Network is seeking a highly skilled and experienced professional to join their development team as a Senior Donor Relations Specialist. This key role will be responsible for cultivating and maintaining strong relationships with current and prospective donors, driving growth and engagement within the existing donor base.Key...

  • Retail Client Support Specialist

    4 weeks ago

    Arlington, Virginia, United States Surmount Innovations Full time

    Client Support RepresentativeWe are seeking a highly motivated and detail-oriented Client Support Representative to join our team at Surmount Innovations. As a key member of our Client Services team, you will provide exceptional support to our clients and contribute to the success of our business.Key Responsibilities:Provide timely and effective support to...

  • Property Assistant

    1 week ago

    Arlington, Virginia, United States Colliers Full time

    About ColliersAt Colliers, we pride ourselves on our enterprising environment that fosters growth and development. Our people are passionate, take ownership, and always do what's right for our clients, people, and communities. Why Colliers?Our nimble, decentralized culture provides a wealth of opportunities to learn about our business and quickly gain...

  • Employee Relations Specialist

    3 weeks ago

    Arlington, Virginia, United States Amazon Full time

    Employee Relations Manager Job DescriptionAmazon is seeking an experienced Employee Relations Manager to support the Amazon Stores organization. This role requires significant employee relations experience, deep subject matter expertise, and strong leadership, communication, and interpersonal skills.Key Responsibilities:Employee Relations Strategy: Analyze...

  • Employee Relations Specialist

    2 weeks ago

    Arlington, Virginia, United States Amazon Services LLC Full time

    About the RoleThe Global Corporate Employee Relations team at Amazon is seeking an experienced Employee Relations Manager to support our general and administrative teams. This role requires a professional with significant employee relations experience, deep subject matter expertise, and strong leadership, communication, and interpersonal skills.Key...

  • Client Support Liaison

    2 weeks ago

    Arlington, Virginia, United States Response Marketing Full time

    {"title": "Client Support Representative", "description": "Deliver Exceptional Client ExperiencesWe're seeking a talented Client Support Representative to join our team at Response Marketing. As a key member of our client-facing team, you'll play a vital role in delivering innovative and unforgettable client experiences.Key Responsibilities:Engage with...

  • External Relations Specialist

    2 weeks ago

    Arlington, Virginia, United States Meals on Wheels America Full time

    Job DescriptionMeals on Wheels America is seeking a skilled External Relations Manager to join our team. This role is responsible for developing and implementing strategies to enhance the organization's visibility and status as a thought leader in the health and aging fields.Key Responsibilities:Develop and execute comprehensive external relations strategies...

  • Public Relations Manager

    1 month ago

    Arlington, Virginia, United States Davis Elen Advertising Full time

    About the RoleWe are seeking a highly skilled and experienced Public Relations Manager to join our team at Davis Elen Advertising. As a key member of our marketing communications team, you will be responsible for developing and executing strategic communications plans to support our clients' business objectives.Key ResponsibilitiesDevelop and implement...

  • Certified Nursing Assistant

    1 month ago

    Arlington, Virginia, United States Senior Living Recruiting Specialist Full time

    Job SummaryWe are seeking a compassionate and dedicated Certified Nursing Assistant to join our team at Senior Living Recruiting Specialist. As a CNA, you will provide direct care to residents, assist in maintaining a safe environment, and provide a high level of personal care on a daily basis.ResponsibilitiesProvide direct care to residents, including...