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Client Support Specialist

2 months ago

Arlington, Virginia, United States Crown Full time

Position: Client Support Specialist at Crown

  • Generate quotes for National Account clients.
  • Create product comparison charts and sales presentation materials.
  • Assist in the order processing and installation management.
  • Gather, organize, and distribute information effectively.
  • Engage support from local vendors.
  • Coordinate and follow up on product demonstrations and rentals.
  • Communicate with clients and support teams.
  • Act as a liaison between company departments and suppliers.
  • Handle inquiries from National Account clients.
  • Address client questions and foster trust in the support system.
  • Keep management updated on client communications and feedback.
  • Travel as necessary to provide assistance.

Minimum Qualifications

  • 2-4 years of relevant experience.
  • High school diploma or equivalent.
  • Must possess valid driving privileges.
  • Occasional travel and overnight stays may be required.

Preferred Qualifications

  • Bachelor's degree in Management, Marketing, Sales, or a related discipline.
  • Proficient computer skills and strong communication abilities.
  • Effective problem-solving skills and self-motivation.
  • Willingness to work outside of standard business hours.

Work Authorization:

Crown will only employ individuals who are legally authorized to work in the United States. This position does not offer sponsorship. Candidates with temporary visas or those requiring sponsorship for work authorization are not eligible.

No agency calls, please.

Compensation and Benefits:

Crown provides competitive compensation and benefits, including Health/Dental/Vision/Prescription Plan, 401K, Paid Holidays, Paid Vacation, Tuition Reimbursement, and more.