Hotel Night Auditor Position

4 weeks ago


Wilmington, North Carolina, United States Aloft Arundel Mills BWI Airport Full time
Hotel Night Auditor Job Description

We are seeking a detail-oriented and customer-focused Night Auditor to join our team at Aloft Arundel Mills BWI Airport. As a Night Auditor, you will be responsible for ensuring the accuracy and integrity of our financial records, while providing exceptional service to our guests.

Key Responsibilities:
  • Process front desk transactions, including reservations, check-ins, and guest requests
  • Verify and reconcile financial records, including room charges, cash drawer activity, and credit card transactions
  • Compile and distribute daily, weekly, and monthly reports to management
  • Provide exceptional customer service to guests, responding to inquiries and resolving complaints
  • Perform additional bookkeeping and administrative tasks as requested
Requirements:
  • Diploma or equivalent from high school; some college desired
  • Excellent communication and customer service skills
  • Proficiency with computers and experience with reservation and accounting software
  • Previous hotel front desk, hospitality, or night audit experience preferred
  • Ability to work flexible hours, including overnight shifts

This is a great opportunity for someone looking to start a career in the hospitality industry and grow with our company. If you are a detail-oriented and customer-focused individual with excellent communication skills, we encourage you to apply for this Night Auditor position.



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