Hotel Operations Manager
4 weeks ago
The Aloft Arundel Mills BWI Airport is seeking a skilled Hotel Assistant Front Office Manager to lead operations at the front desk and ensure exceptional guest experiences. Key responsibilities include communicating with guests, handling the front desk budget, and supervising front desk staff. Ideal candidates possess strong leadership skills, excellent communication skills, and experience in the hospitality industry.
Responsibilities:
- Communicate with hotel guests face-to-face and over the phone to ensure their questions are answered satisfactorily and handle any complaints.
- Handle the front desk budget and order office supplies as needed.
- Lead operations at the front desk and ensure guests have an exceptional stay.
- Gather financial information and generate occupancy reports for the general manager.
- Hire, train, and supervise front desk staff, including concierge, front desk agents, and ensure they provide excellent guest services and enforce hotel policies.
Qualifications:
- Marriott experience preferred.
- 2 or more years of experience as a front desk supervisor or related office management position in the hospitality industry.
- Prior hospitality experience of 1 year is required for this position.
- High school diploma or equivalent certification required (GED).
- Possess excellent management skills, communication skills, and multitasking skills.
- Bookkeeping skills and experience with MS Office a plus.
-
Front Desk Operations Manager
4 weeks ago
Wilmington, North Carolina, United States ARRIVE Hotel Wilmington Full timeJob Title: Front Desk SupervisorAt ARRIVE Hotel Wilmington, we're seeking a highly skilled and experienced Front Desk Supervisor to join our team. As a key member of our operations team, you will be responsible for overseeing the front desk operations, ensuring a seamless guest experience, and maintaining a positive and productive work environment.Key...
-
Hotel Maintenance Manager
3 weeks ago
Wilmington, North Carolina, United States Tru by Hilton Wilmington Wrightsville Beach Full timeJob DescriptionWe are seeking a skilled Hotel Maintenance Manager to oversee the Engineering Department at the Tru by Hilton Wilmington Wrightsville Beach. The ideal candidate will have at least 3 years of engineering experience, preferably in a hotel setting, and be able to work in a fast-paced environment.Key Responsibilities:Supervise and manage the...
-
Hotel Maintenance Manager
4 weeks ago
Wilmington, North Carolina, United States Tru by Hilton Wilmington Wrightsville Beach Full timeThe Tru by Hilton Wilmington Wrightsville Beach is seeking a skilled Hotel Maintenance Manager to oversee the Engineering Department. As a key member of our team, you will be responsible for supervising, labor, and cost controls of the department.The ideal candidate will have at least 3 years of engineering experience, preferably in a hotel setting. They...
-
Front Desk Supervisor
3 weeks ago
Wilmington, North Carolina, United States ARRIVE Hotel Wilmington Full timeJob DescriptionAt ARRIVE Hotel Wilmington, we are seeking a highly skilled and experienced Front Desk Supervisor to join our team. As a key member of our hotel operations, you will be responsible for ensuring a smooth and efficient guest experience.Key Responsibilities:Assist with the management of all operational functions of the hotel to ensure a seamless...
-
Front Desk Hospitality Associate
3 weeks ago
Wilmington, North Carolina, United States ARRIVE Hotel Wilmington Full timeFront Desk Staff AssistantWe're seeking a friendly and welcoming Front Desk Staff Assistant to provide exceptional service to our guests at ARRIVE Hotel Wilmington.Key Responsibilities:Lead the check-in/check-out process, ensuring a smooth and efficient experience for our guests.Manage guest information and payments, utilizing our property management...
-
Front Desk Associate
3 weeks ago
Wilmington, North Carolina, United States ARRIVE Hotel Wilmington Full timeFront Desk Agent Job DescriptionAt ARRIVE Hotel Wilmington, we're seeking a skilled Front Desk Agent to provide exceptional guest service and ensure a memorable experience for our visitors. As a key member of our front office team, you'll be responsible for managing the check-in and check-out process, handling guest inquiries, and maintaining a warm and...
-
Corporate Maintenance Specialist
4 weeks ago
Wilmington, North Carolina, United States CROWN HOTEL & TRAVEL MANAGEMENT LLC Full timeJob Title: Corporate Maintenance EngineerCrown Hotel & Travel Management, LLC is seeking a skilled Corporate Maintenance Engineer to join our team. As a key member of our maintenance team, you will be responsible for ensuring the smooth operation of our hotel properties.Responsibilities:Perform routine maintenance and repairs on hotel equipment, fixtures,...
-
Hotel Night Auditor
4 weeks ago
Wilmington, North Carolina, United States Aloft Arundel Mills BWI Airport Full timeJob SummaryWe are seeking a detail-oriented Night Auditor to join our team at Aloft Arundel Mills BWI Airport. As a key member of our hotel operations, you will be responsible for ensuring the accuracy of financial records, providing exceptional customer service, and maintaining a positive and welcoming environment for our guests.This is a unique opportunity...
-
Hotel Operations Manager
4 weeks ago
Wilmington, North Carolina, United States Aloft Arundel Mills BWI Airport Full timebJobTitle:/bHotelAssistantFrontOfficeManagerbrbrbJobSummary:/bWeareseekingahighlyskilledHotelAssistantFrontOfficeManagertoleadourfrontdeskoperationsandprovideexceptionalguestservices.brbrbKeyResponsibilities:/bbrbr*Communicateeffectivelywithhotelguests,ensuringtheirquestionsareansweredandcomplaintsareresolved.brbr*Managethefrontdeskbudgetandorderofficesuppli...
-
Hotel Breakfast Attendant
4 weeks ago
Wilmington, North Carolina, United States Aloft Arundel Mills BWI Airport Full timeJob Title: Hotel Breakfast AttendantJob Summary: We are seeking a highly motivated and detail-oriented individual to join our team as a Hotel Breakfast Attendant. As a key member of our hospitality team, you will be responsible for ensuring a memorable dining experience for our guests.Responsibilities:Set up and maintain the breakfast buffet, ensuring a wide...
-
Hotel Breakfast Attendant Position
4 weeks ago
Wilmington, North Carolina, United States Aloft Arundel Mills BWI Airport Full timeJob DescriptionOur hotel is seeking a detail-oriented and enthusiastic customer service professional to create a memorable dining experience for our guests. As a breakfast attendant, you will be responsible for setting up the buffet daily, ensuring that all items are well-stocked and available throughout service. This includes refilling coffee and beverages...
-
Hotel Night Auditor Position
4 weeks ago
Wilmington, North Carolina, United States Aloft Arundel Mills BWI Airport Full timeHotel Night Auditor Job DescriptionWe are seeking a detail-oriented and customer-focused Night Auditor to join our team at Aloft Arundel Mills BWI Airport. As a Night Auditor, you will be responsible for ensuring the accuracy and integrity of our financial records, while providing exceptional service to our guests.Key Responsibilities:Process front desk...
-
Hotel Night Auditor
3 weeks ago
Wilmington, North Carolina, United States Aloft Arundel Mills BWI Airport Full timeWe are seeking a Night Auditor to join our team at Aloft Arundel Mills BWI Airport. As a Night Auditor, you will be responsible for executing front desk clerk duties, including processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed.Additional...
-
Night Auditor
4 weeks ago
Wilmington, North Carolina, United States WILMINGTON CONVENTION HOTEL LLC Full timeJob SummaryThe Night Auditor is a key member of our hotel's financial team, responsible for ensuring the accuracy and integrity of our financial records. This role requires a high level of attention to detail, strong analytical skills, and the ability to work independently in a fast-paced environment.Key ResponsibilitiesAudit and balance all financial...
-
Night Auditor
4 weeks ago
Wilmington, North Carolina, United States Home2 Suites Full timeJob Summary:We are seeking a detail-oriented and trustworthy Night Auditor to join our team at Home2 Suites - Wilmington. As a Night Auditor, you will be responsible for managing the front desk operations during the night shift, ensuring smooth and efficient overnight operations.Key Responsibilities:Perform nightly audits of financial transactions, including...
-
Night Auditor and Front Desk Manager
4 weeks ago
Wilmington, North Carolina, United States Home 2 Suites Full timeJob SummaryAs a Night Auditor at Home2 Suites, you will be responsible for managing the front desk operations during the night shift, ensuring smooth and efficient overnight operations. Your role involves balancing financial records, handling guest inquiries and requests, and maintaining the security of the hotel.Key Responsibilities:Night Audit...
-
Night Auditor Position
3 weeks ago
Wilmington, North Carolina, United States WILMINGTON CONVENTION HOTEL LLC Full timeJob Summary: We are seeking a detail-oriented Night Auditor to join our team at the Wilmington Convention Hotel LLC. As a Night Auditor, you will be responsible for ensuring the accuracy and integrity of our financial records.Key Responsibilities:Audit and balance all food and beverage outlets' cash and credit operations to ensure accurate and timely...
-
Operations Manager
4 weeks ago
Wilmington, North Carolina, United States Syncreon Full timeAre you a seasoned Operations professional looking to make a meaningful impact within a dynamic organization? If so, we have an exciting opportunity for you as an Operations Supervisor in a fast-paced environment.About the RoleHow you will contributePlan, coordinate work, train, motivate, monitor and evaluate performance of team members; ensure their ability...
-
Construction Operations Manager
4 weeks ago
Wilmington, North Carolina, United States Specialized Recruiting Group - Charlotte, NC Full timeJob Title: General ManagerWe are seeking a highly skilled and experienced General Manager to lead our residential paint and drywall construction company in Wilmington, NC. The successful candidate will be responsible for driving the field operations of our business organization, ensuring projects are executed on schedule and within budget.Key...
-
Agriculture Operations Manager
4 weeks ago
Wilmington, North Carolina, United States gpac Full timeAssistant Farm ManagerGpac is assisting an established Agriculture operation in hiring an Assistant Farm Manager to join their team.Key Responsibilities:Directly supervise and coordinate crop production operations, including maintenance, planting, cultivating, and harvest.Consistently communicate farm activities, challenges, and management decisions.Support...