Strategic Account Executive

5 days ago


Los Angeles, California, United States Feufo Inc Full time
Feufo Inc - Enterprise Client Manager
We are seeking an experienced Enterprise Client Manager to join our team. As an Enterprise Client Manager, you will be responsible for managing a portfolio of key accounts, driving revenue growth through upselling, renewals, and churn prevention, and identifying opportunities for upselling, cross-selling, and expanding the use of our products within large accounts.

About the Role:
This is a highly rewarding opportunity for a skilled professional who thrives in a fast-paced environment. The ideal candidate will have 3-8 years of experience in customer success, account management, or related client-facing roles, with a proven track record of managing high-value accounts, upselling, and achieving high retention rates. They will also have a willingness to travel 10-30% for client meetings and relationship-building.

Key Responsibilities:
  • Manage Large Accounts: Oversee a portfolio of key accounts, acting as their trusted advisor to ensure long-term success and satisfaction.
  • Client Onboarding: Lead the onboarding process for new clients, ensuring smooth integration and full understanding of the platform's features.
  • Account Growth: Identify opportunities for upselling, cross-selling, and expanding the use of our products within large accounts.
  • Renewals Retention: Drive contract renewals and reduce churn by building deep relationships and ensuring clients achieve desired outcomes with our platform.
  • Issue Resolution: Collaborate with internal teams to resolve customer issues promptly and efficiently.
  • Business Reviews: Conduct regular check-ins and business reviews with clients to showcase value and plan future opportunities for growth.
  • Travel: Meet clients in person as needed (10-30% travel) to conduct in-depth business reviews, offer strategic advice, and help optimize their use of our platform.


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