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IT Support Specialist

1 month ago

Dallas, Texas, United States Insight Global Full time

Essential Qualifications:

  • 2+ years of experience with Active Directory, Windows 7/10, Microsoft Office Suites, IOS, and TCP/IP printers.
  • Prior call center experience required.
  • Understanding of HIPAA and security protocols to protect PHI.
  • College Graduate or equivalent certification/work experience.

Preferred Qualifications:

  • Knowledge of ITIL and project management.
  • Healthcare experience a plus.
  • A+, MCP, or MCSE certification.

Job Summary:

Insight Global is seeking an IT Support Specialist to provide advanced remote technical support for the corporate home office, ambulatory surgery centers, and specialty surgical hospitals.

Responsibilities:

The successful candidate will be responsible for performing technical support tasks, including troubleshooting and resolving complex technical issues, providing technical guidance and support to end-users, and collaborating with internal teams to ensure seamless support delivery.