Legal Services Coordinator

3 days ago

Seattle, Washington, United States Premier Global Links Full time
Job Summary

We are seeking a highly organized and detail-oriented Legal On-Site Services Specialist to join our team at Premier Global Links. As a key member of our support staff, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our legal services.

Key Responsibilities
  • Operate high-volume duplicating, scanning, and mail processing equipment in a legal office environment.
  • Handle incoming and outgoing mail, faxes, and shipments, including applying necessary postage.
  • Perform copier maintenance and repair tasks as needed.
  • Carry out various entry-level tasks such as binding, quality control, housekeeping, filing, and call center duties.
  • Ensure the quality of work on sensitive, time-sensitive documents in a legal setting.
  • Operate scanners, document management software, and Microsoft Office applications.
  • Maintain convenience copiers, clearing paper jams, and performing daily quality checks.
  • Maintain records and inventories for supplies and services.
  • Distribute office supplies and mail to designated personnel or drop-off points.
  • Calculate charges for jobs performed and maintain billing logs.
  • Respond to service calls and customer inquiries regarding job requests.
  • Travel between customer buildings, if required.
  • Perform scanning, file conversions, file naming, and other document management tasks.
  • Use FTP for file transfers and manage electronic file structures, including OCR for keyword searches and TOC management.
  • Coordinate off-site projects and collaborate with other departments as necessary.
  • Provide professional support to legal staff, including secretaries, paralegals, associates, and partners.
  • Ensure accuracy and quality on projects, especially under tight deadlines or pressure.
Requirements
  • High school diploma, GED, or equivalent work experience.
  • Completion of Ricoh Legal training within 90 days of hire and ongoing training as needed.
  • Previous experience in similar roles, especially within legal or copy services, preferred.
  • At least 1 year of experience in the legal industry is highly desirable.
  • Strong customer service, communication, and interpersonal skills.
  • May require a valid drivers license and auto insurance, per company policy.
  • Proficient in MS Office Suite; basic technical aptitude with office equipment such as printers, copiers, and postage machines.
  • Knowledge of shipping/receiving procedures.
  • Basic electronics knowledge is preferred.
  • Ability to work independently and multitask to meet deadlines.
  • Strong organization and troubleshooting skills.
  • Ability to comprehend and follow instructions related to mail delivery, packaging, and document handling.

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