Construction Quality Assurance Manager

1 week ago


Madison, Alabama, United States Valor Communities Full time
Job Overview

Salary: Competitive

Are you dedicated to ensuring excellence in construction projects? Do you possess a meticulous eye for detail and a passion for guaranteeing that every element of a residential development adheres to the highest standards? If so, this position as a Quality Control/Customer Experience Manager may be the perfect fit for you.

At Valor Communities, we pride ourselves on our dedication to quality and customer satisfaction. As a prominent residential home builder, we are in search of a skilled and driven individual to assume the role of Quality Control/Customer Experience Manager. In this capacity, you will be instrumental in maintaining our esteemed reputation for delivering outstanding homes to our clients.

Key Responsibilities:
  • Conduct comprehensive quality control assessments of residential construction projects.
  • Facilitate walkthroughs with homeowners to address concerns, clarify warranty coverage, educate them on home features, and ensure their overall satisfaction.
  • Oversee and coordinate the punch-out team, ensuring prompt completion of all necessary repairs and finishing touches.
  • Work closely with project managers to ensure seamless operations.
  • Proactively identify potential quality concerns and offer innovative solutions to mitigate or resolve them.
  • Maintain precise documentation and records related to quality control inspections, homeowner interactions, and punch-out tasks.
Qualifications:
  • Demonstrated experience in residential construction or a related field, ideally in a managerial or supervisory role.
  • Exceptional attention to detail with a strong ability to recognize and address quality issues.
  • Capability to thrive in a fast-paced environment and manage high-volume projects effectively.
  • Confident and assertive demeanor to uphold quality standards and communicate expectations clearly.
  • Outstanding organizational and time management skills to prioritize tasks and meet deadlines.
  • Strong interpersonal and communication skills for effective interaction with homeowners and team members.
  • Proficiency in utilizing technology and software for documenting inspections and managing project data.
  • Familiarity with building codes, regulations, and industry best practices.
  • Relevant certifications or qualifications in quality control or construction management are a plus.
  • Access to reliable transportation for commuting to various work sites.
Compensation and Benefits:
  • Performance bonuses, vehicle allowance, and mobile phone allowance.
  • Comprehensive health insurance and 401k retirement plan.
  • Dental and vision insurance coverage.
  • Paid time off.

Estimated total annual compensation: $70,000 - $80,000

Job Type: Full-time

Work Schedule: Monday to Friday, day shift.

We offer competitive compensation packages, opportunities for professional growth, and a collaborative work environment that values teamwork and innovation.

Valor Communities is an equal opportunity employer. We value diversity and are committed to fostering an inclusive and supportive workplace for all employees.

Note: Only candidates selected for an interview will be contacted. Thank you for your interest in this opportunity.



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