Regional Operations Supervisor
2 weeks ago
Join a pioneering laundry service that is on the verge of transforming the industry
SpinXpress is in search of a passionate leader to become part of our dynamic team. Our mission is to redefine the laundry experience by delivering exceptional service in a contemporary, welcoming, and secure atmosphere.
As the Regional Operations Supervisor, you will be responsible for managing several locations, guiding your team to provide outstanding service and ensure client satisfaction.
We seek an individual who is energetic, entrepreneurial, and professional, leveraging their prior experience to build and oversee a team, manage daily operations, and grow alongside us.
The ideal candidate will possess a robust background in retail, hospitality, or food service. Our service and team are extraordinary, reshaping the global perception of laundry services.
By joining our team, you will be part of a remarkable group of dedicated professionals committed to exceeding expectations in every facet of our flourishing business.
This position will also play a crucial role in the introduction of our new Fresh and Commercial divisions. What We Offer:- Competitive Salary: $40,000 - $55,000 (base salary + bonus)
- Discounted laundry services
- Flexible yet reliable work schedule
- Casual work environment
This is your chance to be part of an innovative enterprise in the consumer services sector and play a significant role in the success of a service gaining momentum in the market.
Key Responsibilities- Establish a workplace culture that aligns with SpinXpress objectives and articulate the mission, vision, and values of SpinXpress within the region.
- Recruit, interview, select, and develop a suitable number of managers and attendants in the region.
- Focus on team development to enhance customer satisfaction and operational excellence.
- Monitor and analyze operational trends and forecasts.
- Create procedures that comply with HR regulations.
- Guide, support, and develop staff, including overseeing the onboarding process for new employees.
- Encourage staff to take ownership and ensure accountability through consistent feedback.
- Lead employees to meet productivity, quality, and goal achievement expectations set by the organization.
- Manage employee work schedules, including training, call-ins, and overseeing overtime hours.
- Implement and refine processes and protocols to sustain operational excellence continuously.
Qualifications
- A Bachelor's degree or equivalent work experience is required.
- Previous experience in operations or related fields is essential.
- The ideal candidate should have a strong background in retail, hospitality, or food service.
- Demonstrated leadership and development qualities are a must.
- Problem-solving and critical-thinking skills are crucial for this role.
- Knowledge of basic economics, budgeting, and accounting principles is necessary.
- Proficiency in Microsoft Windows environment, including Excel, is required.
- The ability to serve as a knowledgeable resource to the management team is essential for providing leadership and direction.
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