Regional Operations Supervisor

2 weeks ago


Houston, Texas, United States SpinXpress Full time
Regional Operations Supervisor Job Overview

Are you prepared to contribute to a pioneering laundry service that is swiftly growing?

SpinXpress is on the lookout for a committed leader to accompany us on our remarkable journey. Our mission is to transform the laundry sector by delivering unmatched service in a contemporary, welcoming, and secure setting.

As the Regional Operations Supervisor, you will be responsible for managing several locations, guiding your team to provide outstanding service and guarantee customer satisfaction.

We seek an individual who is energetic, entrepreneurial, and professional, leveraging their past experiences to build and oversee a team, manage daily operations, and evolve with us.


The ideal candidate will possess a robust background in retail, hospitality, or food service. Our service and team are exceptional, redefining the perception of laundry services globally.

By becoming part of our organization, you'll join a fantastic group of motivated professionals dedicated to exceeding expectations in every facet of our flourishing business.

This role will also play a crucial part in the initiation of our new Fresh and Commercial divisions. What We Offer:

  • Competitive Salary: $40,000 - $55,000 (base salary + bonus)
  • Discounted laundry services
  • Flexible yet consistent work schedule
  • Casual work environment
You will be a vital contributor to our organization, aiding in our expansion.

This is your chance to impact an innovative business in the consumer services field and play a significant role in the success of a service gaining momentum in the market.

Key Responsibilities

  • Establish a workplace culture that aligns with SpinXpress objectives and articulate the mission, vision, and values of SpinXpress within the region.
  • Recruit, interview, select, and develop an appropriate number of managers and attendants.
  • Focus on team development to enhance customer satisfaction and operational excellence.
  • Monitor and analyze operational patterns and trends.
  • Create procedures that comply with HR regulations.
  • Guide, support, and develop staff, including overseeing the onboarding process for new employees.
  • Encourage staff to take ownership and ensure accountability through consistent feedback.
  • Lead employees to meet productivity, quality, and goal achievement expectations set by the organization.
  • Manage employee work schedules, including training, call-ins, and overseeing overtime hours.
  • Implement and refine processes and protocols to sustain operational excellence continuously.

Qualifications

  • A Bachelor's degree or equivalent work experience is required.
  • Previous experience in operations or related fields is essential.
  • The ideal candidate should have a strong background in retail, hospitality, or food service.
  • Demonstrated leadership and development qualities are a must.
  • Problem-solving and critical-thinking skills are crucial for this role.
  • Knowledge of basic economics, budgeting, and accounting principles is necessary.
  • Proficiency in Microsoft Windows environment, including Excel, is required.
  • The ability to serve as a knowledgeable resource to the management team is essential for providing leadership and direction.


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