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Healthcare Administrative Coordinator

2 months ago

Jacksonville, Florida, United States Serenity Healthcare Full time
Job Overview

Position: Clinical Admin Specialist
Location: Jacksonville, FL *In-Office Position

Are you looking for a position that allows you to utilize your administrative expertise while collaborating with a dedicated team?

We are in search of a Clinical Admin Specialist for our Jacksonville, FL office. This role is crucial to our operations, where you will work across various departments to provide essential administrative assistance, optimizing our office functions and improving the overall patient experience. This entry-level position offers opportunities for growth within a healthcare technology organization.

Important Note: This role involves working with patients experiencing severe mental health challenges, which may be distressing for some individuals.


Benefits Offered

  • Opportunities for Career Growth
  • Competitive Salary
  • Comprehensive Medical, Vision, and Dental Insurance (Serenity covers 90% of your insurance premium)
  • Paid Time Off
  • 10 Recognized Holidays Off
  • 401k Retirement Plan
  • Employee Referral Incentives


Key Responsibilities

  • Establish and maintain an efficient record-keeping system.
  • Generate and manage various reports and spreadsheets.
  • Facilitate referrals for external services as necessary.
  • Oversee, track, and manage FMLA and Disability documentation.
  • Engage in communication with patients, healthcare providers, and management.
  • Process incoming faxes and requests for medical records.
  • Perform additional relevant tasks as assigned.


Required Qualifications

  • Strong verbal and written communication skills.
  • Ability to handle confidential information in compliance with HIPAA regulations.
  • Prior experience with computer-based information systems.
  • Exceptional attention to detail and multitasking abilities.
  • Minimum of 1 year of full-time experience in an administrative or similar capacity.


About Serenity Healthcare

Serenity Healthcare is at the forefront of healthcare technology. By utilizing advanced medical devices recently introduced to the market, we empower our patients to achieve long-term success, even when other treatments have not worked. With a foundation built on evidence-based research and proven outcomes, we strive daily to assist patients in reclaiming their lives through innovative technological solutions in healthcare.

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