National Account Coordinator

2 weeks ago

Myrtle Point, Oregon, United States STERNO - A Sterno Group Company Full time
Position Overview

Reports to: Contracts & Pricing Manager, with additional reporting to the Director of National Accounts and National Account Manager.

The National Account Specialist serves as a vital internal sales support role, collaborating closely with Sales Management as a key member of the National Accounts Team at STERNO - A Sterno Group Company. This team is responsible for managing and nurturing B2B relationships with selected National Distributors, Chains, and Group Purchasing Organizations (GPOs). The specialist will play a crucial role in supporting all facets of Sterno's engagements with these accounts while working in partnership with various internal departments.

A successful candidate will exhibit strong attention to detail, a commitment to delivering exceptional service, and a proactive, analytical mindset. The ability to thrive in a dynamic, fast-paced team environment—both on-site and remotely—is essential.

Key Qualifications:

  • Proficient in Microsoft Office Suite, particularly Excel
  • Exceptional written and verbal communication skills
  • Strong organizational, problem-solving, and time management abilities
  • Meticulous attention to detail
  • Experience in basic sales and financial analysis
  • Flexible, proactive, and accountable
  • Ability to excel in a fast-paced, evolving work environment
  • Capable of working independently with minimal supervision
  • Effective collaborator in group settings and cross-functional teams
  • Ability to build robust professional relationships with clients and colleagues
  • Demonstrates urgency and integrity in completing tasks and exceeding expectations
  • Embraces a culture of commitment to excellence in fulfilling Sterno's mission
  • Respect for privacy and confidentiality
  • Bachelor's degree or equivalent experience
  • 3 to 5 years of experience in supporting B2B sales

Responsibilities:

  • Generate and oversee key customer-related functions, including sales proposals, customer contracts, pricing adjustments, national sales initiatives, and forecasting.
  • Manage GPO sales reporting, encompassing sales analysis, cost assessments, promotional tracking, marketing fund accruals, and general reporting.
  • Assist in managing and executing essential contract obligations, including recurring rebates, pricing terms, and national account exceptions.
  • Act as a liaison between customers and Sterno's marketing functions, ensuring adherence to brand specifications and customization of relevant marketing materials.
  • Oversee the management and administration of GPO electronic systems, portals, catalogs, and databases necessary for key business operations such as purchase order and invoice tracking, scorecards, item setup, and promotional activities.
  • Coordinate project management efforts and customer trade show logistics.
  • Provide administrative support to the National Accounts Team, including:
    • General administrative tasks (mailings, copies, proofreading, etc.)
    • Drafting correspondence and communications
    • Creating PowerPoint presentations and slide decks
    • Establishing and maintaining filing and archiving systems
    • Coordinating sample requests and marketing materials
  • Represent the National Accounts Team in meetings and within cross-functional teams as necessary.
  • Support additional Sterno projects, functions, and initiatives as required.
  • Exhibit professionalism and integrity in all work-related functions and activities.
  • May involve limited travel.

Disclaimer:

By submitting this form, I authorize STERNO and its representative agents to conduct background checks and drug screening tests as part of the hiring process. I release STERNO and its representatives from any liability arising from the release of such information. All provided information will be treated confidentially and used solely for the intended purpose.

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