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National Account Coordinator

2 months ago

Myrtle Point, Oregon, United States STERNO - A Sterno Group Company Full time
Position Overview

Reports to: Contracts & Pricing Manager, with indirect reporting to the Director of National Accounts and National Account Manager.

The National Account Specialist serves as a vital internal sales support role, collaborating closely with Sales Management as a key member of the Sterno National Accounts Team. This team is responsible for managing and nurturing B2B relationships with select National Distributors, Chains, and Group Purchasing Organizations (GPOs). The specialist will facilitate all aspects of Sterno's engagement with these accounts while working collaboratively with various internal departments.

A successful candidate will exhibit strong attention to detail, a commitment to delivering exceptional service, and possess analytical skills. They should be self-driven, solution-oriented, and thrive in a dynamic team environment that includes both on-site and remote work.

Key Qualifications:

  • Proficient in Microsoft Office Suite, particularly Excel
  • Exceptional written and verbal communication skills
  • Strong organizational, problem-solving, and time management abilities
  • Meticulous attention to detail
  • Experience in conducting basic sales and financial analyses
  • Adaptable, proactive, and accountable
  • Ability to excel in a fast-paced, evolving work environment
  • Capable of working independently with minimal supervision
  • Effective in collaborative settings and cross-functional teams
  • Ability to cultivate strong professional relationships with clients and colleagues
  • Demonstrates urgency and integrity in completing tasks and exceeding expectations
  • Embraces a culture of commitment to fulfilling Sterno's mission as a 'Partner of Choice' in the industry
  • Maintains confidentiality and privacy
  • Bachelor's degree or equivalent experience
  • 3 to 5 years of experience in supporting B2B sales

Responsibilities:

  • Generate and oversee key customer-related functions, including sales proposals, customer contracts, pricing adjustments, national sales initiatives, and forecasting
  • Manage GPO sales reporting, encompassing sales analysis, cost evaluations, promotional tracking, marketing fund accruals, and general reporting
  • Assist in managing and executing critical contract obligations, including recurring rebates, pricing terms, and national account exceptions
  • Act as a liaison between customers and Sterno's marketing functions, ensuring adherence to brand specifications and customization of marketing materials
  • Oversee the management and administration of GPO electronic systems, portals, catalogs, and databases essential for key business operations such as purchase order and invoice tracking, scorecards, item setup, and promotional activities
  • Coordinate project management and logistics
  • Facilitate customer and trade show coordination
  • Provide administrative support to the National Accounts Team, including but not limited to:
    • General administrative tasks (mailings, copying, proofreading, etc.)
    • Drafting correspondence and communications
    • Creating PowerPoint presentations and slide decks
    • Establishing and maintaining filing and archiving systems
    • Coordinating sample requests and marketing materials
  • Represent the National Accounts Team in meetings and cross-functional team settings as necessary
  • Support additional Sterno projects, functions, and initiatives as required
  • Exhibit professionalism and integrity in all work-related activities.
  • May involve limited travel.

Disclaimer:

By submitting this application, I authorize STERNO and its representative agents to conduct background checks and drug screening tests as part of the employment process. I release STERNO and its affiliates from any liability related to the release of such information.

The information provided will be used solely for the intended purpose and will be kept confidential.