Technical Support Specialist

8 hours ago


Columbia, South Carolina, United States Hansen Talent Group Full time
Job Opportunity

Hansen Talent Group is seeking a skilled Technology Support Specialist II to join their team in Columbia, SC.

Key Responsibilities:

  • Resolve technical issues for customers through effective problem-solving and solution-providing skills.
  • Research and respond to customer requests in a timely and professional manner.
  • Stay up-to-date with changing business and technology processes to ensure accurate documentation and support.
  • May require in-depth knowledge or experience in specific technical areas.

Requirements and Qualifications:

  • Excellent customer service skills.
  • Strong problem-solving abilities.
  • Ability to provide technical guidance and training to customers.
  • Understanding of basic technical concepts and industry-specific systems.
  • Proficient computer skills and ability to navigate commonly used applications.


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