Front Desk Representative

6 days ago


Battle Creek, Michigan, United States TownePlace Suites by Marriott Full time

The TownePlace Suites by Marriott is seeking a dedicated and customer-focused Front Desk Agent to join our team. As a key member of our front office staff, you will be responsible for providing exceptional service to our guests and ensuring a seamless stay experience.

Key Responsibilities:

  • Guest Services:
    • Welcoming and assisting guests in a friendly and professional manner.
    • Processing check-ins and check-outs, and handling guest requests in a timely and efficient manner.
    • Providing information and recommendations on local attractions and services.
  • Front Desk Operations:
    • Managing the front desk area, including maintaining a clean and organized workspace.
    • Handling guest complaints and resolving issues in a professional and courteous manner.
    • Coordinating with housekeeping and other departments to ensure seamless guest services.
  • Communication and Teamwork:
    • Communicating effectively with guests, colleagues, and management to ensure a smooth and efficient operation.
    • Collaborating with other departments to achieve common goals and objectives.

Requirements:

  • Education and Experience:
    • High school diploma or equivalent required.
    • Previous customer service experience preferred.
  • Skills and Abilities:
    • Excellent communication and interpersonal skills.
    • Ability to work in a fast-paced environment and multitask effectively.
    • Strong problem-solving and conflict resolution skills.
    • Basic computer skills and knowledge of hotel software systems.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


  • Battle Creek, Michigan, United States Aimbridge Hospitality Full time

    Job SummaryAs a Front Desk Agent with Aimbridge Hospitality, you will be responsible for providing exceptional guest service, ensuring a seamless check-in and check-out experience, and maintaining a high level of customer satisfaction.Key ResponsibilitiesGuest Service: Greet and welcome guests, respond to their inquiries, and resolve any issues in a...


  • Battle Creek, Michigan, United States Gatsby Cannabis Full time

    Job Summary: Gatsby Cannabis is seeking a highly skilled and customer-focused Front Desk Receptionist to join our team. As the first point of contact for our customers, this individual will be responsible for creating a welcoming environment and providing exceptional customer service.Key Responsibilities:Customer Service: Greet all visitors with a smile and...


  • Battle Creek, Michigan, United States Firekeepers Casino Full time

    POSITION OVERVIEW: Accountable for addressing guest requirements, particularly during the check-in and check-out phases. KEY RESPONSIBILITIES: The following outlines the primary duties and responsibilities. Additional tasks may be assigned as deemed necessary by management. All responsibilities must be executed in compliance with Tribal, Federal, and other...


  • Battle Creek, Michigan, United States Aimbridge Hospitality Full time

    Job OverviewThe Guest Services Representative plays a crucial role in providing a warm welcome and seamless registration experience for guests. This position is essential in delivering exceptional service throughout the guest's stay and ensuring a smooth check-out process. Key responsibilities include: welcoming guests, managing reservations, and performing...


  • Battle Creek, Michigan, United States Aimbridge Hospitality Full time

    Job OverviewThe Guest Services Representative plays a crucial role in providing a warm welcome and seamless registration experience for guests. This position is dedicated to delivering exceptional service throughout the guest's stay and ensuring a smooth check-out process. Key responsibilities include: managing guest registrations, modifying reservations,...


  • Battle Creek, Michigan, United States TownePlace Suites by Marriott Full time

    Position Overview at TownePlace Suites by MarriottThe TownePlace Suites by Marriott is seeking a reliable Front Desk Agent to enhance our guest experience. We value individuals who possess outstanding customer service abilities and a dedication to providing exceptional hospitality.Welcome and assist guests with a warm and friendly attitude.Maintain a...


  • Battle Creek, Michigan, United States TownePlace Suites by Marriott Full time

    Position Overview at TownePlace Suites by MarriottThe TownePlace Suites by Marriott is seeking a committed Front Desk Agent to enhance our guest experience. We value individuals who excel in customer relations and demonstrate a strong dedication to service excellence.Welcome and assist guests with a warm and positive attitude.Maintain a constant presence at...


  • Battle Creek, Michigan, United States Aimbridge Hospitality Full time

    Job OverviewAs a Front Desk Agent, you will play a crucial role in providing exceptional service to our guests. Your primary duties will include welcoming and registering guests, managing reservations, and ensuring a seamless check-in and check-out process. You will be the first point of contact for guests, and your friendly demeanor will set the tone for...


  • Battle Creek, Michigan, United States TownePlace Suites by Marriott Full time

    Exciting Opportunity at TownePlace Suites by MarriottTownePlace Suites by Marriott is seeking a committed Front Desk Agent to enhance our guest experience. We are looking for individuals who possess outstanding customer service abilities and a strong dedication to providing exceptional hospitality.Welcome and assist guests with a warm and inviting...


  • Battle Creek, Michigan, United States Three Saints Bay, LLC Full time

    Job SummaryThree Saints Bay, LLC, a leading Federal Government Contractor, is seeking a highly skilled Technical Service Desk Manager to oversee the daily operations of our Remote Programming and Data Department.Key ResponsibilitiesCoordinate work efforts assigned to the Data Entry, Data Analyst, and Telecommunications Mechanics teams.Conduct operational...


  • Battle Creek, Michigan, United States Dental Dreams Full time

    About the RoleWe are seeking a highly skilled and customer-focused Front Desk Receptionist to join our dynamic team at Dental Dreams LLC in Battle Creek, MI.Key ResponsibilitiesSchedule Patient Appointments: Manage and coordinate patient schedules to ensure efficient use of time and resources.Provide Excellent Customer Service: Maintain a high level of...


  • Battle Creek, Michigan, United States Goodwill Industries Full time

    Job Summary: We are seeking a highly organized and detail-oriented individual to provide exceptional customer service and administrative support to our Financial Opportunity Center. As a key member of our team, you will be responsible for maintaining the organization and appearance of our reception area, ensuring a positive experience for our clients and...


  • Battle Creek, Michigan, United States Hampton Battle Creek Full time

    Position Overview:The Guest Services Supervisor plays a crucial role in supporting the Front Desk Manager and/or General Manager by delivering attentive, courteous, and efficient service to all guests before their arrival and throughout their stay. This position is also key in optimizing room revenue and occupancy rates.Essential Qualifications:Minimum of 2...


  • Battle Creek, Michigan, United States Hampton Battle Creek Full time

    Position Overview:The Guest Services Supervisor plays a crucial role in supporting the Front Desk Manager and/or General Manager by delivering exceptional, courteous, and efficient service to all guests before their arrival and throughout their stay. This position is also key in optimizing room revenue and occupancy rates.Qualifications:Minimum of 2 to 3...


  • Battle Creek, Michigan, United States Hampton Battle Creek Full time

    Position Overview:The Guest Services Coordinator plays a vital role in supporting the Front Desk Manager and/or General Manager by delivering attentive, courteous, and efficient service to all guests before their arrival and throughout their stay. This position is also tasked with optimizing room revenue and occupancy rates.Key Qualifications:Minimum of 2 to...


  • Battle Creek, Michigan, United States Dental Dreams Full time

    About the RoleWe are seeking a highly skilled and customer-focused Front Desk Receptionist to join our dynamic team at Dental Dreams LLC in Battle Creek, MI.Key ResponsibilitiesSchedule Patient Appointments: Coordinate and manage patient schedules to ensure efficient use of time and resources.Provide Excellent Customer Service: Maintain a high level of...


  • Battle Creek, Michigan, United States Hampton Battle Creek Full time

    Job Overview:The Guest Services Team Leader plays a pivotal role in supporting the Front Desk Manager and/or General Manager by delivering attentive, courteous, and efficient service to all guests throughout their stay. This position is also crucial in optimizing room revenue and occupancy rates.Qualifications:Minimum of 2 to 3 years of progressive...


  • Battle Creek, Michigan, United States Goodwill Industries Full time

    Position Overview:As a vital member of our organization, the Receptionist will be responsible for managing the front desk operations and providing essential administrative assistance to our Financial Opportunity Center.Key Responsibilities:1. Ensure the reception area is well-organized and presents a professional appearance.2. Provide administrative support...

  • Room Care Specialist

    2 weeks ago


    Battle Creek, Michigan, United States Firekeepers Casino Full time

    POSITION OVERVIEW: As a Room Care Specialist, you will play a vital role in ensuring guest satisfaction and contributing to the overall success of the organization through the meticulous upkeep and cleanliness of guest accommodations. Your responsibilities will also extend to maintaining the cleanliness and aesthetic appeal of shared spaces, hallways,...


  • Battle Creek, Michigan, United States SpartanNash Full time

    Job SummarySpartanNash is seeking a highly skilled and experienced Customer Service Lead to join our team. As a key member of our front-end operations team, you will be responsible for providing exceptional customer service, supervising and directing front-end activities, and ensuring that our store's front-end operations contribute to the financial best...