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Dental Office Assistant

2 months ago

Battle Creek, Michigan, United States Dental Dreams Full time
About the Role

We are seeking a highly skilled and customer-focused Front Desk Receptionist to join our dynamic team at Dental Dreams LLC in Battle Creek, MI.

Key Responsibilities
  • Schedule Patient Appointments: Coordinate and manage patient schedules to ensure efficient use of time and resources.
  • Provide Excellent Customer Service: Maintain a high level of customer satisfaction by responding to patient inquiries, resolving issues, and providing clear communication.
  • Manage Patient Records: Accurately maintain and update patient records, ensuring confidentiality and compliance with regulatory requirements.
  • Process Payments and Insurance Claims: Collect payments, co-payments, and deductibles, and create and submit insurance claims in a timely manner.
  • Assist with Office Operations: Perform various administrative tasks, such as answering phones, greeting patients, and maintaining a clean and organized office environment.
Requirements
  • Customer Service Experience: Proven ability to provide exceptional customer service in a fast-paced environment.
  • Receptionist Experience: Previous experience in a receptionist or front desk role, preferably in a healthcare setting.
  • Technical Skills: Proficiency in dental software, such as Dentrix or Eaglesoft, and strong computer skills.
What We Offer
  • Competitive Compensation: A competitive salary and benefits package, including medical and vision insurance, free dental treatment, and paid time off.
  • Opportunities for Growth: The opportunity to work with a dynamic and growing company, with opportunities for professional development and advancement.