Veterinary Front Desk Coordinator
4 weeks ago
We are seeking a highly organized and customer-focused Receptionist to join our team at Crysler Animal Hospital. As the first point of contact for our clients, you will play a crucial role in setting the tone for their visit.
Key Responsibilities- Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
- Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
- Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
- Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
- Assist in maintaining cleanliness and organization to ensure a positive client experience.
- Must have 1+ years of previous experience as a veterinary receptionist.
- Strong organizational and multitasking skills.
- Ability to maintain a calm, professional, and positive demeanor.
We are a full-service veterinary hospital serving the Kansas City suburbs of Independence, Raytown, Lee's Summit, Blue Springs, and the surrounding areas. Our team specializes in companion animal and exotic pet care for dogs, cats, birds, reptiles, ferrets, and rabbits.
We offer a comprehensive benefits package, including medical, dental, and vision insurance, paid time off, and a 401(k) plan for full-time employees. We also provide professional development opportunities and great pet discounts.
The salary for this role is $16/hour, and the schedule is 30-38 hours/week. You will float between Crysler and our sister hospital, AniMed in Blue Springs.
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