Receptionist
1 month ago
Crysler Animal Hospital is hiring a full-time front-desk receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.
What to ExpectAs you join our team, to be supported in your work and home life with:
- A comprehensive benefits package, including medical, dental, and vision insurance
- Paid time off and a 401(k) plan for full-time employees
- Professional development opportunities
- Great pet discounts
Schedule: 30-38 hours/week. Will float between Crysler and our sister hospital, AniMed in Blue Springs.
Key Responsibilities:
- Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
- Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
- Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
- Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
- Assist in maintaining cleanliness and organization to ensure a positive client experience.
- Must have 1+ years of previous experience as a veterinary receptionist.
- Strong organizational and multitasking skills
- Ability to maintain a calm, professional, and positive demeanor
About Crysler Animal HospitalWe are a full-service veterinary hospital serving the Kansas City suburbs of Independence, Raytown, Lee's Summit, Blue Springs, and the surrounding areas. Our team specializes in companion animal and exotic pet care for dogs, cats, birds, reptiles, ferrets, and rabbits.
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