Retail Department Coordinator
4 weeks ago
We are seeking a highly motivated and experienced Retail Department Coordinator to join our team at Marshalls. As a key member of our front-of-store team, you will be responsible for promoting an excellent customer experience and leading a team of Associates to ensure prompt and courteous customer service.
Key Responsibilities:
- Lead by example and engage with customers to create a positive internal and external customer experience
- Promote a culture of honesty and integrity, maintaining confidentiality and upholding company values
- Train and mentor Associates on front-end principles, personalizing the customer experience, and promoting loyalty programs
- Assign registers, support POS coverage needs, and coordinate breaks for Associates
- Address customer concerns and issues promptly, ensuring a positive customer experience
- Communicate effectively with management and Associates, setting and addressing priorities, and providing progress updates
Requirements:
- Available to work flexible schedules, including nights and weekends
- Strong understanding of merchandising techniques and ability to multitask
- Excellent communication and organizational skills with attention to detail
- Able to respond to changes in direction or unexpected situations and work effectively as a team player
- 1 year retail experience and 6 months of leadership experience
Benefits:
- Associate discount, EAP, smoking cessation, bereavement, 401(k) Associate contributions, child care & cell phone discounts, pet & legal insurance, credit union, referral bonuses
- 401(k) match, medical/dental/vision, HSA, health care FSA, life insurance, short/long term disability, paid parental leave, paid holidays/vacation/sick, auto/home insurance discounts, scholarship program, adoption assistance
Starting Pay Range: $15.00 to $15.50 per hour. Actual starting pay is determined by relevant skills, qualifications, and experience.
Equal Employment Opportunity: We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
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