Front Desk Associate
4 weeks ago
We are seeking a highly skilled and customer-focused Front Desk Associate to join our team at Twin Tier Hospitality. As a Front Desk Associate, you will be responsible for providing exceptional customer service to our guests, handling room reservations, and ensuring a smooth and efficient check-in and check-out process.
Key Responsibilities- Handle guest registration and room assignments, accommodating special requests whenever possible.
- Pre-register, block reservations, and take same-day reservations and future reservations following hotel rate structures, discounts, and sell strategies.
- Handle guest check-ins and check-outs in accordance with hotel credit and cash handling policies in an efficient and friendly manner.
- Resolve customer complaints and assist customers in all inquiries in connection with hotel services, in-house events, directions, local attractions, check cashing, safety boxes, and more.
- Cancel room reservations according to procedures.
- Walk customers in a professional and courteous manner according to procedures if full house or extenuating circumstances.
- Show guests to their rooms, assisting them with their luggage.
- Explain all hotel facilities, their location in the hotel, hours of operation, and answer all questions about these facilities and other hotel questions.
- Check luggage for hotel guests both for day and overnight.
- High school education or equivalent experience.
- Three months to one full year of employment in a related position with this company or other organization(s).
- Requires a working knowledge of the Front Desk aspect of TTH services, policies, or operations and a general knowledge of the hotel.
- Ability to read and speak English. Second language is preferred.
Must be able to lift up to 60 lbs. and push or pull a minimum of 120 lbs. of various sizes of luggage, packages, coolers, and boxes. Continually walking, standing, lifting, or pulling, 90-95% of the time, with large steps into a van. Continuous standing 95% of the time. Up to approx. 120 steps 10% of an 8-hour shift.
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Front Desk Supervisor
4 weeks ago
Independence, Ohio, United States Twin Tier Hospitality Full timeJob SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Twin Tier Hospitality. As a key member of our front office team, you will be responsible for ensuring the smooth operation of our front desk, providing exceptional guest service, and supervising a team of front desk staff.Key ResponsibilitiesFront Desk...
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Front Desk Supervisor
1 month ago
Independence, Ohio, United States Twin Tier Hospitality Full timeJob SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Twin Tier Hospitality. As a key member of our front office team, you will be responsible for ensuring the smooth operation of our hotel's front desk, providing exceptional guest service, and supervising a team of front desk staff.Key ResponsibilitiesSupervise...
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Customer Service Representative
1 month ago
Independence, Ohio, United States Phillip Kerber-Farmers Insurance Agency Full timeJob Title: Front Desk Support SpecialistJob Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Support Specialist. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and prospects, processing policy change requests, and maintaining...
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Night Auditor Position
1 month ago
Independence, Ohio, United States Twin Tier Hospitality Full timeJob SummaryWe are seeking a highly skilled Night Auditor to join our team at Twin Tier Hospitality. As a Night Auditor, you will be responsible for auditing and reporting on various areas of the hotel, ensuring accurate and timely information, and maintaining compliance with company policies and procedures.Key ResponsibilitiesAudit balance and report on all...
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Night Auditor Position
4 weeks ago
Independence, Ohio, United States Twin Tier Hospitality Full timeJob DetailsJob Location: Twin Tier HospitalityPosition Type: Full TimeJob Shift: Third/NightJob Category: Hospitality - HotelDescriptionPosition SummaryAudit, balance and report on the various areas of the hotel to provide accurate, timely information and to ensure Twin Tier Hospitality and hotel policies and procedures are followed and to prevent...
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Assistant General Manager
4 weeks ago
Independence, Ohio, United States Twin Tier Hospitality Full timeJob SummaryThe Assistant General Manager is a key member of the hotel management team, responsible for overseeing the day-to-day operations of the hotel. This includes managing the front and back of house, ensuring excellent customer service, and maintaining high standards of quality and safety.Key Responsibilities• Manage the human resources department,...
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Patient Service Representative
4 weeks ago
Independence, Ohio, United States Cleveland Clinic Full timeRole SummaryCleveland Clinic is seeking a skilled Patient Service Specialist to join our team at the Independence Family Health Center. As a Patient Service Specialist, you will play a vital role in delivering exceptional patient experiences and ensuring seamless interactions with our patients and families.Key Responsibilities• Provide proactive and...
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Front Desk Associate
4 weeks ago
Independence, Missouri, United States Genesis Health Clubs Full timeJob Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Associate at Genesis Health Clubs. As a key member of our front desk team, you will be responsible for providing exceptional customer service, processing guest check-ins, and maintaining a clean and organized front desk area.Key...
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Front Desk Associate
6 months ago
Independence, United States Genesis Health Clubs Full timeThis position will be responsible for the day-to-day operations of the Front Desk including, the processing of guest check ins, member retention and maintaining quality customer service. Duties and Responsibilities:Executes procedures as outlined by front desk manual Answer phones, take messages and transfer calls Knowledgeable of Clubs amenities and...
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Front Desk Associate
6 months ago
Independence, United States Genesis Health Clubs Full timeThis position will be responsible for the day-to-day operations of the Front Desk including, the processing of guest check ins, member retention and maintaining quality customer service. Duties and Responsibilities:Executes procedures as outlined by front desk manual Answer phones, take messages and transfer calls Knowledgeable of Clubs amenities and...
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Front Desk Representative
4 weeks ago
Independence, Missouri, United States Residence Inn Independence Full timeJob Title: Front Desk AgentAt Residence Inn Independence, we are seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.Key Responsibilities:Answer guest inquiries regarding hotel services,...
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Front Desk Agent
3 weeks ago
Independence, United States Aimbridge Hospitality Full timeAimbridge Hospitality - Extended Stay Cleveland Independ [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities...
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Front Desk Agent>
7 months ago
Independence, United States Aimbridge Hospitality Full timeAimbridge Hospitality - Embassy Cleveland Rockside [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities and...
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Front Desk Receptionist
4 weeks ago
Independence, Kentucky, United States Oxford Physical Therapy and Rehabilitation Full timeCareer Opportunity: Front Desk Receptionist with Oxford Physical Therapy CentersWe are seeking a highly organized and detail-oriented professional to join our team as a Front Desk Receptionist. As a key member of our physical therapy team, you will be responsible for assisting patients with scheduling and registration, verifying insurances, and answering...
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Front Desk Representative
1 month ago
Independence, Missouri, United States Residence Inn Independence Full timeJob Title: Front Desk AgentResidence Inn Independence is seeking a skilled and friendly Front Desk Agent to provide exceptional service to our guests. As a key member of our front office team, you will be responsible for ensuring a seamless and enjoyable experience for our guests, from check-in to check-out.Responsibilities:Provide warm and welcoming service...
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Front Desk Agent
1 month ago
Independence, Missouri, United States Aimbridge Hospitality Full timeJob SummaryAs a Front Desk Agent at Aimbridge Hospitality, you will be responsible for providing exceptional guest service, registering guests, and ensuring a smooth stay experience. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.ResponsibilitiesRegister guests and process check-ins...
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Front Desk Agent
7 months ago
Independence, United States Marriott Hotels & Resorts Full timeOur jobs arent just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guest Front Desk, Agent, Guest Experience, Hotel, Specialist
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Front Desk Supervisor
6 months ago
Independence, United States Twin Tier Hospitality Full timeJob DetailsJob Location Double Tree by Hilton Independence - Independence, OH Position Type Full Time Job Shift First/Day Second/Afternoon Third/Night Job Category Hospitality - Hotel DescriptionBASIC PURPOSE: Supervise the desk clerks to ensure completion of essential duties necessary for an efficient Front Desk operations. ESSENTIAL FUNCTIONS: Handle...
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Front Desk Receptionist
2 months ago
Independence, United States Oxford Physical Therapy and Rehabilitation Full timeCareer Opportunity: Front Desk Receptionist with Oxford Physical Therapy Centers (Full-Time -Independence, KY) Are you a well-organized professional with a knack for friendly customer service? Are you a detail-oriented, outgoing professional who would like to be part of a highly skilled physical therapy team? If so, we've got an exciting opportunity for you,...
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Front Desk Staff
4 months ago
Independence, United States Justin Garner Dentistry LLC Full time $19 - $23General Practice located in Independence, MO searching for a talented front office team member to join our amazing team. We are seeking an energetic, positive, and motivated staff member. Our motto is "Where patients feel like family." YOU are the first person our patients will interact with in the office, so making them feel welcomed and important is key!...
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Front Desk Agent
5 months ago
Independence, United States Residence Inn Independence Full timeCompensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...
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Front End Service Team Associate
1 month ago
Independence, Missouri, United States Walmart Full timeJob Title: Front End Service Team AssociateJob Summary:As a Front End Service Team Associate at Walmart, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers. You will be the face of our store, greeting and thanking customers, processing returns and refunds, and handling financial...
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Operations Manager
3 weeks ago
Independence, United States Genesis Health Clubs Full timePosition: Operations Manager Reports to: Club Manager Employee Type: Full Time Job Summary: This position will be responsible for the day-to-day operations of the Front Desk and Kids Club including hiring, recruiting, scheduling and training new Front Desk and Kids Club employees. This includes, but is not limited to, the processing of guest check ins,...
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Security Officer
3 weeks ago
Independence, Missouri, United States Allied Universal Full timeJob Summary: We are seeking a highly skilled Security Officer to join our team at Allied Universal. As a key member of our security team, you will be responsible for maintaining the front desk phone system, responding to caller inquiries, and greeting visitors as appropriate.Key Responsibilities:Maintain the front desk phone system, including answering...
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Cart & Janitorial Associate
2 months ago
Independence, United States Walmart Full timeWalmart - 4000 S Bolger Rd - [Custodian / Cart Attendant / Team Member / up to $23-hr] - As a Cart & Janitorial Associate at Walmart, you'll: Ensure customers have a great first and last impression; Gather carts from the parking lot; Operate equipment to move carts from the parking lot to inside the store; Clean restrooms, salesfloor, and parking lot as...
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Cart & Janitorial Associate
2 months ago
Independence, United States Walmart Full timeWalmart - 121 Peter Pan Rd - [Custodian / Cart Attendant / Team Member / up to $23-hr] - As a Cart & Janitorial Associate at Walmart, you'll: Ensure customers have a great first and last impression; Gather carts from the parking lot; Operate equipment to move carts from the parking lot to inside the store; Clean restrooms, salesfloor, and parking lot as...
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Cart & Janitorial Associate
2 months ago
Independence, United States Walmart Full timeWalmart - 302 Enterprise Dr - [Custodian / Cart Attendant / Team Member / up to $23-hr] - As a Cart & Janitorial Associate at Walmart, you'll: Ensure customers have a great first and last impression; Gather carts from the parking lot; Operate equipment to move carts from the parking lot to inside the store; Clean restrooms, salesfloor, and parking lot as...