Front Desk Supervisor

3 days ago


Independence, Ohio, United States Twin Tier Hospitality Full time
Job Summary

We are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Twin Tier Hospitality. As a key member of our front office team, you will be responsible for ensuring the smooth operation of our hotel's front desk, providing exceptional guest service, and supervising a team of front desk staff.

Key Responsibilities
  • Supervise and coordinate the activities of front desk staff to ensure efficient and effective service delivery.
  • Handle guest check-ins and check-outs, resolving any issues or concerns in a professional and courteous manner.
  • Monitor and maintain accurate records of guest information, room assignments, and other relevant data.
  • Develop and implement strategies to improve guest satisfaction and loyalty.
  • Train and develop front desk staff to ensure they have the necessary skills and knowledge to provide excellent service.
Requirements
  • 1-2 years of supervisory experience in a hotel or customer service environment.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment and prioritize tasks to meet deadlines.
  • Strong problem-solving and analytical skills.
  • Ability to maintain confidentiality and handle sensitive information.
Working Conditions

This role requires a high level of accuracy and attention to detail, with a focus on providing exceptional guest service. The successful candidate will be able to work effectively in a team environment and adapt to changing circumstances.



  • Independence, Ohio, United States Twin Tier Hospitality Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Twin Tier Hospitality. As a key member of our front office team, you will be responsible for ensuring the smooth operation of our front desk, providing exceptional guest service, and supervising a team of front desk staff.Key ResponsibilitiesSupervise and...


  • Independence, Ohio, United States Aimbridge Hospitality Full time

    Front Desk Agent Role at Aimbridge HospitalityAimbridge Hospitality is seeking a skilled Front Desk Agent to join our team at Embassy Cleveland Rockside. As a Front Desk Agent, you will be the first point of contact for our guests, providing a warm and welcoming experience.Key Responsibilities:Greet and welcome guests, ensuring a positive first...

  • Night Auditor

    1 week ago


    Independence, Ohio, United States Twin Tier Hospitality Full time

    Job SummaryWe are seeking a detail-oriented Night Auditor to join our team at Twin Tier Hospitality. As a Night Auditor, you will be responsible for ensuring the accuracy and integrity of our financial records, as well as providing exceptional customer service to our guests.Key ResponsibilitiesAudit and Balance Financial Transactions: Conduct thorough audits...

  • Night Auditor

    4 days ago


    Independence, Ohio, United States Twin Tier Hospitality Full time

    Job Title: Night AuditorAt Twin Tier Hospitality, we are seeking a highly skilled Night Auditor to join our team. As a Night Auditor, you will be responsible for ensuring the accuracy and integrity of our hotel's financial records.Key Responsibilities:Audit and balance all financial transactions, including cash and credit operations, to ensure accuracy and...

  • Maintenance Person

    2 weeks ago


    Independence, Ohio, United States Aimbridge Hospitality Full time

    Job SummaryThe Maintenance Engineer is responsible for assisting with the operation, maintenance, and repair of equipment as assigned. This includes performing preventative maintenance on guest rooms, ice machines, refrigerators, kitchen equipment, laundry equipment, HVAC systems, meeting rooms, the swimming pool, and hot tub. The Maintenance Engineer must...

  • Night Auditor

    4 weeks ago


    Independence, Ohio, United States Twin Tier Hospitality Full time

    Job Title: Night AuditorAt Twin Tier Hospitality, we are seeking a highly skilled Night Auditor to join our team. As a Night Auditor, you will be responsible for ensuring the accuracy and integrity of our financial records, as well as providing exceptional customer service to our guests.Key Responsibilities:Audit and balance all financial transactions,...

  • Night Auditor

    3 days ago


    Independence, Ohio, United States Twin Tier Hospitality Full time

    Job Title: Night AuditorJoin Twin Tier Hospitality as a Night Auditor, responsible for ensuring the accuracy and integrity of hotel financial transactions.Key Responsibilities:Audit and balance financial transactions from various hotel departments, including food and beverage, front desk, and rooms management.Verify and report on revenue and expenses,...


  • Independence, Ohio, United States Upshift Full time

    Concessions Staff Job DescriptionUpshift is seeking Concessions Staff for flexible shifts. As a Concessions Staff member, you'll play a vital role in operating and handling activities at a concessions stand.Responsibilities:Serve food and drinks to guests and prepare food and drink.Maintain a clean and tidy working environment.Participate in the set-up of...


  • Independence, Ohio, United States Cushman & Wakefield | CRESCO Real Estate Full time

    Administrative AssistantThe Administrative Assistant serves as the first point of contact for visitors and clients at Cushman & Wakefield | CRESCO Real Estate. This role is responsible for providing administrative support to ensure the efficient operation of the office.Key ResponsibilitiesAdministrative Support: Provide administrative support to ensure the...


  • Independence, Ohio, United States Cushman & Wakefield | CRESCO Real Estate Full time

    Administrative Assistant Job DescriptionThe Administrative Assistant serves as the director of first impressions at Cushman & Wakefield | CRESCO Real Estate. This role is responsible for a variety of administrative and clerical tasks, ensuring the smooth operation of the office.Key Responsibilities:Administrative Support: Provides support to managers and...


  • Independence, Ohio, United States Upshift Full time

    Job Title: Guest Service AssociateUpshift is seeking a Guest Service Associate to join our team of flexible shift workers.About the Job:We are looking for a highly motivated and customer-focused individual to provide exceptional front desk services to our guests. As a Guest Service Associate, you will be responsible for processing guest payments, managing...

  • Medical Assistant

    2 weeks ago


    Independence, Ohio, United States University Hospitals Full time

    Medical Assistant - Internal Medicine CenterAt University Hospitals, we are committed to delivering exceptional patient care and creating a positive work environment for our staff. As a Medical Assistant in our Internal Medicine Center, you will play a vital role in facilitating unit operations and providing excellent patient care.Key Responsibilities:Manage...


  • Independence, Ohio, United States Upshift Full time

    Upshift: Flexible Cashier OpportunitiesUpshift is a revolutionary mobile app that connects you with flexible shifts in various roles, including cashiers. We're looking for individuals who can work on their own terms, choosing when and where they want to work.Key Responsibilities:Provide exceptional customer service at all times.Maintain proper security of...


  • Independence, Ohio, United States Upshift Full time

    Guest Service Associate Job DescriptionUpshift is seeking a Guest Service Associate to join our team of flexible shift workers. As a Guest Service Associate, you will play a vital role in providing exceptional customer service to our guests, processing payments, and acting as a source of information on various matters.Responsibilities:Monitor guest check-in...

  • Cafeteria Server

    1 month ago


    Independence, Ohio, United States Upshift Full time

    Job Summary:We are seeking a skilled Cafeteria Server to join our team at Upshift. As a Cafeteria Server, you will play a vital role in the success of our cafeteria operations.Responsibilities:Assist in the preparation and serving of food as assignedServe food in specified portionsAssist in preparation of work details for next day; secure kitchen for next...

  • Barback Assistant

    3 weeks ago


    Independence, Ohio, United States Upshift Full time

    Barback Job DescriptionUpshift is seeking a skilled Barback to join our team of flexible workers.• Work on your own schedule - choose when and where you want to work.• Create your own schedule - work as much or as little as you want.• For all experience levels - perfect for those looking to gain experience or supplement their income.• Easy to apply -...


  • Independence, Ohio, United States Twin Tier Hospitality Full time

    Job Title: Guest Service AgentAt Twin Tier Hospitality, we are seeking a highly skilled Guest Service Agent to join our team. As a Guest Service Agent, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Handle guest registration and room assignments,...


  • Independence, Ohio, United States Twin Tier Hospitality Full time

    Job Title: Guest Service AgentAt Twin Tier Hospitality, we are seeking a highly skilled and customer-focused Guest Service Agent to join our team. As a Guest Service Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Handle guest registration and room...

  • Front Desk Supervisor

    2 weeks ago


    Independence, United States Concord Hospitality Full time

    Description We are hiring a Front Desk Supervisor. We are looking for associates and leaders that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. As the front desk supervisor, you are the one that brings this group to a cohesive team focused on providing our guests...

  • Front Desk Supervisor

    5 months ago


    Independence, United States Twin Tier Hospitality Full time

    Job DetailsJob Location Double Tree by Hilton Independence - Independence, OH Position Type Full Time Job Shift First/Day Second/Afternoon Third/Night Job Category Hospitality - Hotel DescriptionBASIC PURPOSE: Supervise the desk clerks to ensure completion of essential duties necessary for an efficient Front Desk operations. ESSENTIAL FUNCTIONS: Handle...


  • Independence, Kentucky, United States Oxford Physical Therapy and Rehabilitation Full time

    Front Desk Receptionist OpportunityWe are seeking a highly organized and detail-oriented Front Desk Receptionist to join our team at Oxford Physical Therapy Centers. As a key member of our staff, you will be responsible for providing exceptional customer service to our patients and ensuring the smooth operation of our front desk.Key Responsibilities:Assist...

  • Front Desk Associate

    2 weeks ago


    Independence, Missouri, United States Genesis Health Clubs Full time

    {"Job Title": "Front Desk Associate", "Job Description": "Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Associate to join our team at Genesis Health Clubs. As a key member of our front desk team, you will be responsible for providing exceptional service to our members and guests, ensuring a positive and welcoming experience at...

  • Front Desk Agent>

    6 months ago


    Independence, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Embassy Cleveland Rockside [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities and...

  • Front Desk Associate

    3 weeks ago


    Independence, Missouri, United States Genesis Health Clubs Full time

    Job Title: Front Desk AssociateThis role is responsible for delivering exceptional customer service and ensuring a seamless experience for our members and guests. As a Front Desk Associate, you will be the first point of contact for our club, and your professionalism and attention to detail will set the tone for our members' experience.Key...


  • Independence, Missouri, United States Genesis Health Clubs Full time

    Job SummaryThis role is responsible for managing the day-to-day operations of the Front Desk, including guest check-ins, member retention, and delivering exceptional customer service.Key ResponsibilitiesExecute procedures as outlined in the Front Desk manualAnswer phones, take messages, and transfer callsStay knowledgeable about club amenities and...


  • Independence, Missouri, United States Genesis Health Clubs Full time

    Front Desk Associate RoleAt Genesis Health Clubs, we're seeking a highly skilled and customer-focused Front Desk Associate to join our team. As a key member of our front-line staff, you'll be responsible for delivering exceptional service to our members and guests.Key Responsibilities:Process guest check-ins and member retention with a focus on quality...


  • Independence, Missouri, United States Aimbridge Hospitality Full time

    Job SummaryAs a Front Desk Agent with Aimbridge Hospitality, you will be responsible for providing exceptional guest service, registering guests, and ensuring a seamless stay experience. This role requires a positive and upbeat personality, excellent communication skills, and the ability to work in a fast-paced environment.Key Responsibilities:Register...


  • Independence, Missouri, United States Highgate Hotels Full time

    Job Title: Front Desk AgentWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Highgate Hotels.Job Summary:The Front Desk Agent is responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience during their stay. This role requires a strong attention to detail, excellent...


  • Independence, Missouri, United States Residence Inn Independence Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Residence Inn Independence. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.Key ResponsibilitiesProvide attentive and courteous service to guests during...

  • Front Desk Agent

    6 months ago


    Independence, United States Marriott Hotels & Resorts Full time

    Our jobs arent just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guest Front Desk, Agent, Guest Experience, Hotel, Specialist


  • Independence, Missouri, United States Highgate Hotels Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Office Agent to join our team at Residence Inn Independence. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.Key ResponsibilitiesProvide attentive and courteous service to guests during...


  • Independence, United States Oxford Physical Therapy and Rehabilitation Full time

    Career Opportunity: Front Desk Receptionist with Oxford Physical Therapy Centers (Full-Time -Independence, KY) Are you a well-organized professional with a knack for friendly customer service? Are you a detail-oriented, outgoing professional who would like to be part of a highly skilled physical therapy team? If so, we've got an exciting opportunity for you,...


  • Independence, Kentucky, United States Hilton Hotels Full time

    Unlock Your Potential with Hilton HotelsHilton offers a dynamic work environment where you can turn your passion into a fulfilling career.As a Front Desk Agent, you will enjoy a range of benefits, including:Competitive pay and benefits packageDebt-Free education opportunitiesFlexible schedules and PTOWe are seeking candidates who can:Key...

  • Front Desk Associate

    4 months ago


    Independence, United States Genesis Health Clubs Full time

    This position will be responsible for the day-to-day operations of the Front Desk including, the processing of guest check ins, member retention and maintaining quality customer service. Duties and Responsibilities:Executes procedures as outlined by front desk manual Answer phones, take messages and transfer calls Knowledgeable of Clubs amenities and...

  • Front Desk Associate

    5 months ago


    Independence, United States Genesis Health Clubs Full time

    This position will be responsible for the day-to-day operations of the Front Desk including, the processing of guest check ins, member retention and maintaining quality customer service. Duties and Responsibilities:Executes procedures as outlined by front desk manual Answer phones, take messages and transfer calls Knowledgeable of Clubs amenities and...

  • Front Desk Staff

    3 months ago


    Independence, United States Justin Garner Dentistry LLC Full time $19 - $23

    General Practice located in Independence, MO searching for a talented front office team member to join our amazing team. We are seeking an energetic, positive, and motivated staff member. Our motto is "Where patients feel like family." YOU are the first person our patients will interact with in the office, so making them feel welcomed and important is key!...


  • Independence, Missouri, United States Justin Garner Dentistry LLC Full time

    Front Desk Staff Job DescriptionWe are seeking a talented and motivated front office team member to join our amazing team at Justin Garner Dentistry LLC. As a Front Desk Staff, you will be the first point of contact for our patients, providing exceptional customer service and creating a welcoming atmosphere.Key Responsibilities:Provide outstanding customer...

  • Front Desk Agent

    3 months ago


    Independence, United States Residence Inn Independence Full time

    Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...