Retail Customer Experience Supervisor

2 weeks ago

Louisville, Kentucky, United States TJ Maxx Full time
Job Summary

We are seeking a highly motivated and customer-focused Retail Customer Experience Supervisor to join our team at TJ Maxx. As a key member of our store leadership team, you will be responsible for promoting an exceptional customer experience, leading a team of Associates, and driving sales growth.

Key Responsibilities
  • Lead by example, demonstrating outstanding customer service and promoting a positive internal and external customer experience
  • Train and mentor Associates on front-end principles, personalizing the customer experience, and promoting loyalty programs
  • Assign registers, support POS coverage needs, and coordinate breaks for all Associates
  • Address customer concerns and issues promptly, ensuring a positive customer experience
  • Communicate effectively with management and Associates, setting and addressing priorities, and providing progress updates
  • Partner with Management on Associate training needs to increase effectiveness
  • Ensure adherence to all labor laws, policies, and procedures
  • Promote credit and loyalty programs, and support store shrink reduction goals and programs
  • Promote safety awareness and maintain a safe environment
Requirements
  • Available to work a flexible schedule, including nights and weekends
  • Strong understanding of merchandising techniques
  • Capable of multi-tasking
  • Strong communication and organizational skills with attention to detail
  • Able to respond appropriately to changes in direction or unexpected situations
  • Team player, working effectively with peers and supervisors
  • Able to train others
  • 1 year retail and 6 months of leadership experience
Benefits

TJ Maxx offers a comprehensive benefits package, including Associate discount, EAP, smoking cessation, bereavement, 401(k) Associate contributions, child care & cell phone discounts, pet & legal insurance, credit union, referral bonuses, and more.

Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

At TJ Maxx, we value diversity and inclusion, and we are an equal opportunity employer.

  • Retail Customer Experience Supervisor

    3 weeks ago

    Louisville, Kentucky, United States TJ Maxx Full time

    About the RoleWe are seeking a highly skilled and motivated Retail Customer Experience Supervisor to join our team at TJ Maxx. As a key member of our store leadership team, you will be responsible for promoting an exceptional customer experience and leading a team of Associates to deliver outstanding service.Key ResponsibilitiesLead by example, demonstrating...

  • Retail Customer Experience Supervisor

    2 weeks ago

    Louisville, Kentucky, United States TJ Maxx Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Retail Customer Experience Supervisor to join our team at TJ Maxx. As a key member of our store leadership team, you will be responsible for promoting an exceptional customer experience, leading a team of Associates, and driving sales growth.Key ResponsibilitiesLead by example, demonstrating...

  • Retail Customer Experience Supervisor

    3 weeks ago

    Louisville, Kentucky, United States TJ Maxx Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Retail Customer Experience Supervisor to join our team at TJ Maxx. As a key member of our store leadership team, you will be responsible for promoting an exceptional customer experience, leading a team of Associates, and driving sales growth.Key ResponsibilitiesLead by example, demonstrating...

  • Retail Department Supervisor

    1 week ago

    Louisville, Kentucky, United States TJX Companies, Inc. Full time

    Job Title: Retail Department Supervisor - Customer Experience LeaderAt TJ Maxx, we're all about creating an exceptional customer experience. As a Retail Department Supervisor - Customer Experience Leader, you'll play a key role in ensuring our customers receive the best possible service. You'll be responsible for leading a team of Associates at the front of...

  • Retail Customer Experience Manager

    4 weeks ago

    Louisville, Kentucky, United States TJ Maxx Full time

    Job SummaryWe are seeking a highly motivated and experienced Retail Customer Experience Supervisor to join our team at TJ Maxx. As a key member of our store leadership team, you will be responsible for promoting an exceptional customer experience, leading a team of Associates, and driving sales growth.Key ResponsibilitiesCustomer Experience: Create a...

  • Retail Customer Experience Manager

    1 week ago

    Louisville, Kentucky, United States T.J. Maxx Full time

    Customer Experience Supervisor Opportunity at T.J. MaxxWe are seeking a highly skilled Customer Experience Supervisor to join our team at T.J. Maxx Towne Center Drive in Springhurst. As a key member of our store team, you will be responsible for promoting an exceptional customer experience, overseeing a team of Associates, and training them on personalizing...

  • Retail Operations Supervisor

    4 weeks ago

    Louisville, Kentucky, United States TJ Maxx Full time

    Job SummaryWe are seeking a highly skilled and organized Retail Operations Supervisor to join our team at TJ Maxx. As a key member of our store operations team, you will be responsible for ensuring the efficient processing and merchandising of products, while maintaining a high level of customer service.Key ResponsibilitiesReceiving and Merchandising:...

  • Customer Experience Coordinator

    3 weeks ago

    Louisville, Kentucky, United States Marshalls Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Coordinator. As a key member of our front-of-store team, you will be responsible for delivering exceptional customer service, promoting loyalty programs, and leading by example to create a positive and engaging shopping experience for our...

  • Retail Shift Supervisor

    4 weeks ago

    Louisville, Kentucky, United States BJ's Wholesale Club Full time

    Job SummaryWe are seeking a highly skilled and experienced Retail Shift Supervisor to join our team at BJ's Wholesale Club. As an Overnight Manager, you will be responsible for providing leadership and direction around club merchandising, ensuring merchandise is available for sale in proper quantities throughout the store, and delivering a positive service...

  • Customer Experience Coordinator

    4 weeks ago

    Louisville, Kentucky, United States Marshalls Full time

    Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Coordinator. As a key member of our front of store team, you will be responsible for promoting an excellent customer experience and leading by example in providing prompt, courteous customer service.Key Responsibilities:Creates a positive...

  • Retail Sales Lead

    5 days ago

    Louisville, Kentucky, United States Qurate Retail Group Full time

    The OpportunityWe are seeking a highly motivated and experienced Sales Lead to join our team in Louisville, KY. As a Sales Lead, you will be responsible for delivering an exceptional shopping experience to our guests, promoting the Ballard Designs brand, and leading a team of sales associates to achieve sales goals and exceed customer expectations.Your...

  • Retail Administrative Supervisor

    4 weeks ago

    Louisville, Kentucky, United States TJ Maxx Full time

    About the RoleWe are seeking a highly organized and detail-oriented Administrative Retail Manager to join our team at TJ Maxx. As a key member of our store operations team, you will be responsible for ensuring the smooth day-to-day operations of our store, including administrative tasks, customer service, and maintaining a clean and organized store...

  • Customer Experience Coordinator

    2 weeks ago

    Louisville, Kentucky, United States Marshalls Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Experience Coordinator to join our team at Marshalls. As a key member of our front of store team, you will be responsible for promoting an excellent customer experience, overseeing a team of Associates, and ensuring prompt and courteous customer service.Key ResponsibilitiesCreates a...

  • Retail Sales Associate

    3 weeks ago

    Louisville, Kentucky, United States SAS Retail Services Full time

    Why Choose SAS Retail Services?We are part of the largest retail services company in the US, working with major consumer brands in various retail environments. Our team is dedicated to delivering exceptional services to our clients, ensuring their products are displayed and tracked effectively.Our On-the-Job Training ProgramOur comprehensive training program...

  • Retail Department Supervisor

    2 days ago

    Louisville, Kentucky, United States TJ Maxx Full time

    Job SummaryWe are seeking a highly skilled and motivated Retail Department Supervisor to join our team at TJ Maxx. As a key member of our store operations team, you will be responsible for executing receiving and merchandising standards, ensuring Associates are processing efficiently and effectively, and working as a team to deliver an exceptional customer...

  • Restaurant Manager

    1 month ago

    Louisville, Kentucky, United States Cherry Pickin LLC Full time

    Job OverviewCherry Pickin' LLC is seeking a highly motivated and experienced General Manager to lead our Juice Bar team at Nulu Marketplace. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of the store, ensuring exceptional customer service, and driving sales growth.Key ResponsibilitiesStore...

  • Retail Administrative Supervisor

    2 weeks ago

    Louisville, Kentucky, United States TJ Maxx Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Administrative Supervisor to join our team at TJ Maxx. As a key member of our store operations team, you will be responsible for ensuring the smooth day-to-day operations of our store, including administrative tasks, customer service, and maintaining a clean and organized store environment.Key...

  • Customer Experience Director

    1 month ago

    Louisville, Kentucky, United States Macy's Full time

    About the RoleMacy's is seeking a highly skilled and experienced Omnichannel Operations Manager to join our team. As a key member of our operations team, you will play a critical role in driving the growth and success of our customer service strategy within the At Your Service, Signing and Merchandise Logistics areas.Key ResponsibilitiesLead and develop...

  • Retail Department Supervisor

    3 weeks ago

    Louisville, Kentucky, United States TJ Maxx Full time

    Job SummaryWe are seeking a highly skilled and motivated Retail Department Supervisor to join our team at TJ Maxx. As a key member of our store leadership team, you will be responsible for executing receiving and merchandising standards, ensuring Associates are processing efficiently and effectively, and working as a team to deliver an exceptional customer...

  • Customer Experience Specialist

    1 month ago

    Louisville, Kentucky, United States Honda World Full time

    Job SummaryLouisville Honda World is seeking a highly motivated and customer-focused individual to join our Sales Team in our Vehicle Upgrade Program. As a key member of our team, you will play a crucial role in interacting with our Service Clientele and collaborating with our sales team to provide exceptional customer experiences.Key Responsibilities:Greet...