Retail Customer Experience Manager

1 week ago


Louisville, Kentucky, United States T.J. Maxx Full time
Customer Experience Supervisor Opportunity at T.J. Maxx

We are seeking a highly skilled Customer Experience Supervisor to join our team at T.J. Maxx Towne Center Drive in Springhurst. As a key member of our store team, you will be responsible for promoting an exceptional customer experience, overseeing a team of Associates, and training them on personalizing the customer experience while promoting loyalty programs.

Key Responsibilities:

  • Be responsible for promoting an excellent customer experience
  • Oversee a team of Associates at front of store
  • Train and coach Associates on personalizing the customer experience while promoting loyalty programs
  • Address customer concerns and issues promptly
  • Coordinate breaks for all

What We Offer:

A dynamic and supportive work environment, opportunities for professional growth and development, and a competitive compensation package.



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