Senior Interim Housing Program Coordinator

6 days ago

Los Angeles, California, United States Downtown Women's Center Full time

About the Role

The Downtown Women's Center is seeking a highly skilled and compassionate Senior Interim Housing Services Coordinator to join our team. As a key member of our Interim Housing program, you will play a critical role in providing essential services to women experiencing homelessness.

Key Responsibilities

  • Manage the delivery of direct services to participants, including planning and coordination of services, such as meals, enrichment activities, and case management.
  • Monitor daily operations, including coverage, set up, clean up, implementation, and oversight of activities in on-site programs.
  • Train and mentor program staff, interns, volunteers, and participants in the provision of services.
  • Provide crisis intervention, conflict resolution, and mediation as necessary, while creating a safe and welcoming environment.
  • Provide outreach and engagement to participants of the Interim Housing program, through on-site services, housing-related assistance, basic needs, and referrals to physical and mental health services, employment and education services, and public benefits where eligible.
  • Work to effectively meet clients' needs and resolve individual barriers through follow-up, advocacy, and collaboration with DWC staff and other community service providers.
  • Maintain accurate and timely data records of activities, case management notes, and financial assistance and other services provided to each client.
  • Participate in individual and group supervision, trainings, and meetings.
  • Utilize Evidence-Based Practices in service delivery, such as Motivational Interviewing, Harm Reduction, Critical Time Intervention, and Housing First practices.
  • Provide monthly written reports to the Sr. Interim Housing Program Manager.

Requirements

  • High School Diploma or GED required.
  • Direct service provision with homeless or high-risk population preferred.
  • Experience working in a multi-service agency, or similar shelter or day center environment preferred.
  • Experience working with issues of homelessness, trauma, mental health, and substance abuse preferred.
  • Knowledge of the complexity of poverty and women's homelessness, including mental illness, needs of older adults, and the impact on individual and community health.
  • Strong interpersonal, written, and oral communication skills and ability to lead a diverse group of individuals.
  • Ability to exercise and model good judgment, especially in crisis situations.
  • Able to climb ladders, stand, bend, and/or walk for an extended period of time, and lift up to 55 pounds on a regular basis without physical limitations required.
  • Detail-oriented, highly organized, able to manage multiple tasks and priorities, and set and meet goals and deadlines.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) required.
  • Current valid California state driver's license, insurance, and vehicle with good driving record.
  • Oral and written fluency in Spanish and English a plus.
  • Cultural humility.
  • Must be a CA resident and live at least 75 miles from the office and must be available for in-person meetings at the DWC offices.
  • Must provide documentation of a negative TB test result within the last twelve months, on first day of hire.
  • You will be required to be up to date on your vaccinations against COVID-19 and provide documentation.

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