Care Coordinator

2 weeks ago

Dublin, Ohio, United States Friendship Village of Dublin Full time
Job Title: Personal Service Partner

Friendship Village of Dublin is seeking a highly skilled Personal Service Partner to join our team. As a key member of our care team, you will play a vital role in ensuring the health and well-being of our residents.

Job Summary:

The Personal Service Partner will be responsible for coordinating care and services for patients returning home, providing education to residents and families regarding disease management, and advocating for residents' rights. This role requires strong communication and interpersonal skills, as well as the ability to work effectively with healthcare teams and community resources.

Key Responsibilities:
  • Schedule and complete admission assessments of new members, including mini-mental exams, home assessments, and level of care guidelines (ADLs/IADLs) on an annual and as needed basis.
  • Complete quarterly member check-ins with members not currently receiving care.
  • Schedule and complete quarterly or PRN ADL assessments to evaluate the appropriate level of care in place.
  • Manage a caseload of members, including quarterly communication with members and/or their families, assessments of needs, coordinating and scheduling services, and maintaining detailed records of all member activity in the member's medical record.
  • Initiate care coordination for members and supervise the provision of care rendered by the credentialled vendor.
  • Independently lead and direct the care needed and recommend and coordinate services for members on the assigned caseload.
  • Represent Friendship at Home at professional meetings, networking opportunities, community organization meetings, etc. upon request.
  • Assist with the development and updating of an outside referral directory for members.
  • Continually update clinical assessment skills and knowledge of available resources for the senior population.
Requirements:
  • LPN Nursing License, BSW or a Bachelor's Degree preferred in a related field or an Associate's Degree with a minimum of 3 years of experience working with seniors in a healthcare environment.
  • Valid driver's license & clean driving record.
  • Experience in case management or related field with the senior population, including demonstrated skills in assessment, planning, evaluating plans of care, organizing and maintaining detailed filing systems, familiarity with updated clinical assessment methods and community resources, and an understanding of reimbursement criteria for Medicare and Medicaid.
  • Excellent interpersonal skills with demonstrated ability to interact and communicate effectively with members, families, staff, providers, professional community, and others.
Working Conditions:

Normally works in a well-lit, comfortable office setting. Must be able to work efficiently with frequent interruptions. Must be able to move freely throughout the facility and able to lift (unassisted) 50 lbs. Must be able to drive to and from members' homes in Central Ohio.

Physical effort is required to walk within the office and to and from members' homes, appointments, and community.

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