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Patient Care Coordinator

2 months ago

Dublin, Ohio, United States Sedgwick Full time
About the Role

Sedgwick is seeking a highly motivated and detail-oriented Patient Care Coordinator to join our team. As a Patient Care Coordinator, you will play a critical role in providing world-class customer service and service delivery to our clients and patients.

Key Responsibilities
  • Process referrals in the delivery of medical goods and services, ensuring timely and accurate communication with patients, vendors, and claims adjusters.
  • Procure vendor partners for each referral, ensuring that each referral is deemed medically necessary and approved by the claim's adjuster.
  • Confirm all required and relevant billing information exists in each referral, moving those referrals to be billed each day.
  • Perform other duties as assigned, supporting the organization's quality program(s).
Requirements
  • High school diploma or GED required.
  • Strong oral and written communication skills, with the ability to work in a fast-paced environment.
  • Computer literate, including Microsoft Office, with the ability to meet minimum typing requirements.
  • Clerical or customer service experience or equivalent combination of education and experience preferred.
What We Offer
  • A comprehensive training program with a curriculum designed to support your career growth.
  • An assigned mentor and manager who will guide you on your career journey.
  • Career development and promotional growth opportunities through increasing responsibilities.
  • A diverse and comprehensive benefits package, including medical, dental, vision, 401K, PTO, and more.
Work Environment

This role requires the ability to work in a computer-based environment, with frequent keyboarding and auditory/visual demands. A clear and conceptual thinking ability, excellent judgment, and discretion are essential for this position.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace. We are committed to building a diverse, equitable, and inclusive workplace and recognize that each person possesses a unique combination of skills, knowledge, and experience.