Patient Services Coordinator II

7 days ago


Beverly, Massachusetts, United States Mass General Brigham Full time
Job Summary

We are seeking a highly skilled Patient Services Coordinator II to join our team at Salem Hospital. This is a part-time position working 20 hours per day, shift.

Key Responsibilities
  • Perform patient service and administrative duties, including office work, test coordination, and appointment scheduling.
  • Coordinate diagnostic tests, referrals, and track appointments, visits, and authorizations.
  • Verify patient insurance and prepare billing.
  • Collect data and generate quality assurance reports.
  • Provide basic information to patients, triage phone calls, and order medical records.
  • Register and re-register patients, schedule appointments, and ensure patient forms are completed accurately.
  • Verify patient demographics and EDI insurance verification, collect co-pays, and assist with training/orienting of new staff.
  • Perform and participate in special projects as directed.
Qualifications
  • Required: Word processing skills, knowledge of spreadsheets and database systems, accurate typing, and understanding of HMO, managed care, and various coverage options.
  • Strong communication skills, both oral and written, and ability to prioritize work.
  • Minimum of 3 years related experience, preferably in a clinical setting or Patient Services Coordinator I.
Preferred Qualifications
  • Completion of a certificate and Associate degree preferred in Business-related or Medical assisting program or Equivalent.
Equal Employment Opportunity

Salem Hospital is an Equal Opportunity Employer. We value diversity and inclusion and are committed to creating a workplace that is welcoming and inclusive for all employees.



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