Multilingual Front Desk Associate

3 days ago


Springfield, Massachusetts, United States Behavioral Health Network Full time
Bilingual Receptionist Job Description

We are seeking a highly organized and resourceful Bilingual Receptionist to join our team at the Carlson Recovery Center in Springfield, MA. As a critical member of our office environment, you will provide exceptional support to our clinical activities and interact with a diverse range of individuals, including those served, staff, and the public.

Key Responsibilities:
  • Provide administrative support to the Intake Coordinator and other team members as needed.
  • Manage front desk operations, including checking in and scheduling individuals, processing paperwork, and answering phones efficiently.
  • Utilize organizational skills and prioritize tasks to ensure seamless day-to-day operations.
  • Support clinical activities and provide backup to the Intake Coordinator when required.
About Us:

The Carlson Recovery Center is a 36-bed Acute Treatment Services program that serves individuals 18 years of age and older struggling with drug and alcohol addiction. Our 24-hour multidisciplinary team provides acute treatment and detoxification services.

Why Work with BHN:

At Behavioral Health Network, we are committed to making a positive impact in our community. As a Bilingual Receptionist, you will have the opportunity to:

  • Expand your experience in various areas of mental and behavioral health.
  • Grow within our agency and develop new skills.
  • Enjoy a fast-paced and dynamic work environment.
  • Benefit from an excellent benefits package and time off benefits.
Requirements:
  • High School Diploma or GED equivalent.
  • At least 6 months of related office experience.
  • Bilingual in Spanish and English.
  • Familiarity with Internet, word processing, and email systems.
  • Basic computer skills.
  • Good communication skills.

We maintain our commitment to social justice and diversity and strongly encourage diverse candidates to apply. If you are a motivated and detail-oriented individual who is passionate about making a difference, we encourage you to apply for this exciting opportunity.



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