Executive Director of Operations

4 days ago


Minneapolis, Minnesota, United States Jimmy John Full time
Job Description

Job Summary:

We are seeking a highly skilled and experienced Executive Director of Operations to oversee all aspects of our store operations. As a key member of our management team, you will be responsible for ensuring the smooth day-to-day operation of our store, including staffing, inventory management, and customer satisfaction.

Key Responsibilities:

  • Operations Management: Oversee all aspects of store operations, including staffing, scheduling, and inventory management.
  • Leadership: Provide leadership and guidance to store staff, including training and development programs.
  • Customer Satisfaction: Ensure that all customers receive excellent service and that their needs are met.
  • Store Maintenance: Ensure that the store is maintained in a clean and safe condition, including regular cleaning and maintenance of equipment and facilities.
  • Financial Management: Manage store finances, including budgeting, forecasting, and financial reporting.

Requirements:

  • Education: High school diploma or equivalent required; bachelor's degree in business or related field preferred.
  • Experience: Minimum 2 years of experience in a management role, preferably in the retail or food service industry.
  • Skills: Strong leadership and communication skills, with the ability to motivate and inspire staff. Proficient in Microsoft Office and other software applications.
  • Certifications: ServSafe Manager Certification and Jimmy John Manager Certification required.

Working Conditions:

  • Work Environment: Fast-paced retail environment with frequent customer interactions.
  • Physical Demands: Ability to stand for long periods, lift up to 40 pounds, and work in a fast-paced environment.

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