CRM Software Trainer

2 weeks ago


Jacksonville, Florida, United States Paul Davis Restoration, Inc. Full time
Job Title: CRM Trainer

Paul Davis Restoration, Inc. is seeking a highly skilled CRM Trainer to join our national team. As a CRM Trainer, you will play a critical role in supporting the technical and training needs of our franchise network, including platform troubleshooting, refreshed training, and best practices for efficiency.

Key Responsibilities:
  • Develop and deliver comprehensive CRM training programs for our franchise network
  • Provide technical support for CRM platform issues and concerns
  • Collaborate with marketing, operations, and business development teams to ensure seamless integration of CRM with other business systems
  • Continuously evaluate and improve CRM platform functionality and user experience
  • Develop and maintain CRM-related documentation and training materials
  • Conduct regular training sessions and workshops for franchise network members
  • Provide ongoing support and guidance to franchise network members on CRM platform usage and best practices
Requirements:
  • Minimum of two years of CRM software experience
  • Expert knowledge of CRM platforms, including Luxor
  • Strong technical and analytical skills
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Strong problem-solving and troubleshooting skills
Work Environment:

This is a remote position, requiring a quiet environment with reliable internet access. The successful candidate must be productive with minimal supervision and have a strong ability to work independently.

Travel:

This position requires estimated travel of 2-3 times per quarter, including All Teams Meeting, Paul Davis Annual Conferences, and Marketing Strategic Team Offsites.

Reasonable Accommodation for Disability:

Paul Davis Restoration, Inc. is an equal opportunity employer and provides reasonable accommodation for disability. If you require a reasonable accommodation, please contact Human Resources.


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