CRM Software Trainer
2 weeks ago
Paul Davis Restoration, Inc. is seeking a highly skilled CRM Trainer to join our national team. As a CRM Trainer, you will play a critical role in supporting the technical and training needs of our franchise network, including platform troubleshooting, refreshed training, and best practices for efficiency.
Key Responsibilities:- Develop and deliver comprehensive CRM training programs for our franchise network
- Provide technical support for CRM platform issues and concerns
- Collaborate with marketing, operations, and business development teams to ensure seamless integration of CRM with other business systems
- Continuously evaluate and improve CRM platform functionality and user experience
- Develop and maintain CRM-related documentation and training materials
- Conduct regular training sessions and workshops for franchise network members
- Provide ongoing support and guidance to franchise network members on CRM platform usage and best practices
- Minimum of two years of CRM software experience
- Expert knowledge of CRM platforms, including Luxor
- Strong technical and analytical skills
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Strong problem-solving and troubleshooting skills
This is a remote position, requiring a quiet environment with reliable internet access. The successful candidate must be productive with minimal supervision and have a strong ability to work independently.
Travel:This position requires estimated travel of 2-3 times per quarter, including All Teams Meeting, Paul Davis Annual Conferences, and Marketing Strategic Team Offsites.
Reasonable Accommodation for Disability:Paul Davis Restoration, Inc. is an equal opportunity employer and provides reasonable accommodation for disability. If you require a reasonable accommodation, please contact Human Resources.
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