Surgical Services Information Coordinator

1 week ago


Winfield, Illinois, United States Northwestern Memorial Healthcare Full time
Job Overview

At Northwestern Medicine, we prioritize a patient-centered approach that enhances our reputation as a leader in the healthcare sector. Our commitment to excellence is reflected in our supportive workplace environment, where every team member plays a crucial role in delivering superior healthcare services.

Position Summary

The Surgical Services Information Coordinator embodies the mission and values of Northwestern Medicine, adhering to our Code of Ethics and compliance standards. This role is vital in managing the scheduling and coordination of surgical cases, ensuring efficient communication within the surgical team, and providing exemplary service to both internal and external stakeholders.

Key Responsibilities
  • Scheduling: Efficiently manage the scheduling of surgical cases, utilizing clinical computer systems to ensure accurate preferences for surgical instruments.
  • Control Desk Operations: Oversee patient arrivals and coordinate communication between surgical services and pre-operative areas.
  • Patient Registration: Facilitate patient check-ins and maintain accurate patient information, ensuring compliance with hospital protocols.
  • Unit Communication: Act as a liaison between various departments, ensuring timely updates regarding patient status and surgical schedules.
  • Customer Service: Provide assistance to visitors and coordinate vendor access, maintaining a welcoming environment.
  • Administrative Support: Assist in managing supplies and scheduling meetings, contributing to the overall efficiency of the department.
  • Quality Management: Ensure that all surgical events are documented accurately and that quality standards are met consistently.
Qualifications

Required:

  • High school diploma or equivalent
  • Experience in a medical setting
  • Familiarity with medical terminology
  • Basic computer skills
  • Experience with electronic medical records
  • Strong multitasking abilities
  • Effective collaboration skills across various specialties
  • Proficient time management
  • Background in customer service and teamwork

Preferred:

  • College-level education or relevant diploma

Northwestern Medicine is an equal opportunity employer, committed to fostering a diverse and inclusive workplace.



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