Surgical Services Information Coordinator

2 weeks ago


Winfield, Illinois, United States Northwestern Memorial Healthcare Full time
Job Overview

Company Overview:
At Northwestern Medicine, we are dedicated to enhancing patient experiences and fostering a supportive work environment. Our commitment to patient-centered care distinguishes us as a leader in the healthcare sector. We offer a comprehensive benefits package, including tuition reimbursement, loan forgiveness, and retirement plans, ensuring our employees are well taken care of.

Position Summary:

The Surgical Services Information Coordinator embodies the mission and values of Northwestern Medicine, adhering to ethical standards and compliance protocols. This role is essential in managing scheduling, coordinating patient flow, and ensuring effective communication within surgical services.

Key Responsibilities:
  • Scheduling: Efficiently manage surgical case scheduling, utilizing clinical computer systems to ensure accuracy and compliance with established procedures.
  • Control Desk Operations: Oversee patient arrivals, coordinate transport, and manage communication between surgical teams and patients.
  • Patient Registration: Facilitate patient check-ins, ensuring all necessary documentation is completed and communicated to relevant departments.
  • Unit Communication: Maintain effective communication channels among surgical staff, patients, and families, particularly regarding case updates and changes.
  • Patient Charges: Ensure accurate patient charge documentation and reporting to facilitate billing processes.
  • Administrative Support: Assist with supply orders, meeting coordination, and maintaining essential records.
  • Quality Management: Ensure compliance with quality standards and assist in training new staff to uphold operational excellence.
Qualifications:

Required:

  • High school diploma or equivalent.
  • Previous experience in a medical setting.
  • Familiarity with medical terminology and electronic medical records.
  • Strong multitasking and time management skills.
  • Ability to work collaboratively across various specialties.

Preferred:

  • College-level education or relevant diploma.

Northwestern Medicine is an equal opportunity employer, committed to diversity and inclusion in the workplace.



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