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Gastroenterology Scheduler

2 months ago


Winfield, Illinois, United States Northwestern Memorial Healthcare Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Procedure Scheduler to join our team at Northwestern Memorial Healthcare. As a key member of our healthcare team, you will be responsible for scheduling surgical and pre-operative procedures, maintaining accurate records, and providing exceptional patient care.

Key Responsibilities
  • Scheduling and Coordination: Register and schedule patients for surgical and pre-operative procedures, ensuring accurate and timely scheduling.
  • Patient Communication: Inform patients of their financial responsibilities, provide procedural information and instructions, and answer incoming patient inquiries.
  • Pre-Certification and Insurance Verification: Obtain and/or facilitate pre-certification as required, and verify patient insurance information to ensure seamless care.
  • Calendar Management: Maintain accurate calendars and schedules related to surgical and pre-operative procedures, ensuring efficient use of resources.
  • Customer Service: Provide exceptional customer service to patients, families, and healthcare providers, responding to inquiries and resolving issues in a timely and professional manner.
Requirements
  • Education: High School Diploma or GED equivalent.
  • Experience: 2 years previous healthcare experience, with a focus on customer service and scheduling.
  • Skills: Strong organizational and communication skills, with the ability to work in a fast-paced environment.