Call Center Operations Manager
3 weeks ago
Decision Information Resources Inc is currently seeking a skilled Call Center Operations Manager to join our team. This exciting opportunity offers the chance to work with a dynamic organization and contribute to the success of our Call Center operations.
The successful candidate will provide strategic guidance and support to the Call Center Manager, focusing on improving efficiency and productivity within the team.
This role requires a strong analytical mindset, excellent communication skills, and the ability to work independently and as part of a team.
Key qualifications include a Bachelor's degree, four years of call center managerial experience, and one year of experience in survey research or a related field.
Based on industry standards and location, the estimated salary for this position is between $90,000 and $120,000 per year.
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Call Center Operations Manager
3 weeks ago
Houston, Texas, United States Decision Information Resources Inc Full timeJob SummaryWe are seeking an experienced Call Center Operations Manager to support the day-to-day operations of our center. This role will involve hiring and managing staff, as well as contributing to the development of call center objectives and standardized processes.Key Responsibilities:Support the Call Center Manager in hiring, training, and managing...
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Call Center Operations Manager
2 weeks ago
Houston, Texas, United States Eco-Life Employment Group Full timeJob Overview The Eco-Life Employment Group seeks a highly skilled Call Center Manager to lead our call center operations. As a key member of our team, you will be responsible for managing the daily activities of our call centers, ensuring maximum efficiency and customer satisfaction. About You We are looking for someone with at least five years of...
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Call Center Agent
2 weeks ago
Houston, Texas, United States Five Star Call Centers Full timeFive Star Call Centers is seeking a skilled Call Center Agent to join our team. As a Bilingual Customer Service Representative, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner.This is a full-time position that requires working a variety of shifts, including evenings and weekends. You must be...
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Call Center Management Specialist
4 weeks ago
Houston, Texas, United States Harris County (TX) Full timeJob SummaryThe Public Service Leadership Manager will be responsible for supervising a team of customer service representatives, developing and implementing strategies to improve service quality and productivity, and managing call volume forecasting and scheduling to optimize workforce management. The ideal candidate will have a minimum of 3-5 years of...
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Call Center Leadership Position
3 weeks ago
Houston, Texas, United States Decision Information Resources Inc Full timeJob Title: Assistant Call Center ManagerAt Decision Information Resources Inc, we are committed to delivering exceptional customer service. As an Assistant Call Center Manager, you will be responsible for supporting the Call Center Manager with the day-to-day operations of the center. This includes supervising a team of customer service representatives,...
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Call Center Leadership and Strategy Professional
2 weeks ago
Houston, Texas, United States Decision Information Resources Inc Full timeJob SummaryWe are looking for a highly skilled Call Center Leadership and Strategy Professional to join our team at Decision Information Resources Inc. The successful candidate will be responsible for supporting the Call Center Manager with day-to-day operations, including hiring and managing staff.This role requires strong leadership skills, including...
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Call Center Leadership Position
23 hours ago
Houston, Texas, United States Perfect Placement Group, LLC Full timeWe are seeking a highly skilled Call Center Manager to lead and coach our team of representatives in a dynamic call center environment.The ideal candidate will have a proven track record of driving customer satisfaction and ensuring top-tier service within their team. They will oversee daily call center operations, provide training to maintain a highly...
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Medical Center Operations Manager
4 weeks ago
Houston, Texas, United States Texas Medical Center Full timeAbout the RoleThe Texas Medical Center is seeking a skilled Operations Manager to join our team and drive innovation in healthcare.This position offers a unique opportunity to work with diverse stakeholders, including program teams, community partners, and entrepreneurs. The ideal candidate will be highly organized, able to prioritize tasks, and communicate...
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Call Center Liaison
3 weeks ago
Houston, Texas, United States Clayton Services Full timeJob Summary: We are seeking a Call Center Liaison to join our team at Clayton Services. The ideal candidate will have 1-2 years of experience in a customer support or call center role and be bilingual in English and Spanish.Key Responsibilities:Manage large volumes of inbound and outbound callsFollow established scripts when handling various topicsIdentify...
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Bilingual Call Center Specialist
3 weeks ago
Houston, Texas, United States America Family Law Center Full timeAbout the RoleWe are looking for a Bilingual Call Center Specialist to work in our Houston Office. This position involves answering incoming calls, setting sales appointments, and referring clients to other services.You will be part of a fun and dynamic team working in a highly computerized office setting. The ideal candidate will be bilingual in...
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Call Center Agent
3 weeks ago
Houston, Texas, United States Hotel Granduca Full timeThe PBX Operator at Hotel Granduca Houston plays a critical role in ensuring the smooth operation of our hotel's communication systems. As a key member of our team, you will be responsible for handling all incoming and outgoing calls, managing reservations, and overseeing in-room dining orders. Your expertise will enable you to effectively communicate with...
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Travel Center Operations Manager
1 day ago
Houston, Texas, United States LV Petroleum LLC Full timeLV Petroleum LLC is a leading operator of travel centers, convenience stores, and quick-service restaurants across the country.We are dedicated to providing travelers with high-quality service, clean facilities, and a wide range of amenities to meet their needs on the road.Job Overview:Lv petroleum llc is seeking an experienced Travel Center Operations...
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Call Center Representative
4 weeks ago
Houston, Texas, United States Texas Pride Disposal Solutions LLC Full timeJob Title: Call Center RepresentativeAbout Us: At Texas Pride Disposal Solutions LLC, we're committed to providing exceptional customer service and support to our clients. We're seeking a highly skilled Call Center Representative to join our team and help us deliver world-class service to our customers.Job Description: As a Call Center Representative, you'll...
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Outbound Call Center Representative
3 weeks ago
Houston, Texas, United States Brave Thinking Institute Full timeJob DescriptionWe are seeking an experienced Outbound Call Center Representative to join our team. In this role, you will be responsible for making outbound calls to pre-qualified leads and setting appointments for our Senior Program Experts.ResponsibilitiesCalling on pre-qualified inbound leadsPersonalizing each interaction to build rapport and trustMeeting...
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Call Center Performance Manager
4 weeks ago
Houston, Texas, United States ManhattanLife Insurance & Annuity Company Full timeKey ResponsibilitiesThe Customer Service Quality Assurance Manager will be responsible for designing, implementing, and managing training programs, conducting regular call quality evaluations, analyzing data, and providing actionable feedback to customer service representatives. Additionally, you will lead and support a team of quality assurance specialists...
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Outbound Call Center Representative
4 weeks ago
Houston, Texas, United States Chastang Enterprises Full timeJob DescriptionAs an Outbound Call Center Representative, you will play a vital role in connecting customers with their dream vehicles. Your responsibilities will include conducting outbound calls daily, utilizing scripted dialogue to establish rapport and schedule sales appointments, and managing call data using CRM software. You will also track daily...
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Call Center Representative
6 minutes ago
Houston, Texas, United States Percepta Full timeJob SummaryWe are seeking a highly motivated and customer-focused Call Center Representative to join our team in Houston. As a key member of our call center, you will be responsible for delivering exceptional customer experiences, resolving customer inquiries and concerns, and contributing to our team's success.About the TeamOur call center team is dedicated...
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Call Center Liaison
3 weeks ago
Houston, Texas, United States Clayton Services Full timeAbout the RoleBilingual Call Center Representative Job DescriptionThe successful candidate will have experience working in a call center environment and possess strong customer service skills. You will be required to work Monday-Sunday, 9:00 AM - 8:00 PM, and must be able to meet or exceed sales quotas.
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Manufacturing Call Center Specialist
2 weeks ago
Houston, Texas, United States Global Channel Management Full timeGlobal Channel Management is a leading manufacturer of coatings products, and we are currently seeking a Manufacturing Call Center Specialist to join our team. As a key member of our customer-facing staff, you will be responsible for managing multiple accounts and resolving product or service issues.The ideal candidate will have manufacturing experience and...
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Data Center Operations Manager
1 day ago
Houston, Texas, United States Doggett Equipment Services Group Full timeAbout the RoleWe are seeking a Data Center Operations Manager to join our team. The successful candidate will be responsible for leading the day-to-day operations of our data center, ensuring that all systems are running at optimal performance and best practice. This role will also be responsible for identifying and addressing any inefficiencies in the data...