Call Center Management Specialist
1 week ago
The Public Service Leadership Manager will be responsible for supervising a team of customer service representatives, developing and implementing strategies to improve service quality and productivity, and managing call volume forecasting and scheduling to optimize workforce management. The ideal candidate will have a minimum of 3-5 years of experience in a call center management or supervisory role within Public Works, Engineering, and customer service. We offer a competitive salary of $62,000 - $80,000 per year, depending on experience, and a comprehensive benefits package.
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Bilingual Call Center Specialist
3 days ago
Houston, Texas, United States America Family Law Center Full timeAbout the RoleWe are looking for a Bilingual Call Center Specialist to work in our Houston Office. This position involves answering incoming calls, setting sales appointments, and referring clients to other services.You will be part of a fun and dynamic team working in a highly computerized office setting. The ideal candidate will be bilingual in...
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Call Center Operations Manager
3 days ago
Houston, Texas, United States Decision Information Resources Inc Full timeJob SummaryWe are seeking an experienced Call Center Operations Manager to support the day-to-day operations of our center. This role will involve hiring and managing staff, as well as contributing to the development of call center objectives and standardized processes.Key Responsibilities:Support the Call Center Manager in hiring, training, and managing...
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Call Center Operations Manager
10 hours ago
Houston, Texas, United States Decision Information Resources Inc Full timeAbout the RoleDecision Information Resources Inc is currently seeking a skilled Call Center Operations Manager to join our team. This exciting opportunity offers the chance to work with a dynamic organization and contribute to the success of our Call Center operations.The successful candidate will provide strategic guidance and support to the Call Center...
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Call Center Performance Manager
7 days ago
Houston, Texas, United States ManhattanLife Insurance & Annuity Company Full timeKey ResponsibilitiesThe Customer Service Quality Assurance Manager will be responsible for designing, implementing, and managing training programs, conducting regular call quality evaluations, analyzing data, and providing actionable feedback to customer service representatives. Additionally, you will lead and support a team of quality assurance specialists...
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Call Center Associate
1 week ago
Houston, Texas, United States LAZ parking Full timeWork EnvironmentLAZ Parking is committed to providing a positive and supportive work environment. Our team members are encouraged to grow and develop their skills, and we offer opportunities for advancement within the company.ResponsibilitiesThe Call Center Specialist will be responsible for:Answering incoming calls in a timely and professional mannerBeing...
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Call Center Quality Assurance Specialist
3 weeks ago
Houston, Texas, United States METRO Full timeJob SummaryWe are seeking a highly skilled Call Center Quality Assurance Specialist to join our team at METRO. In this role, you will be responsible for monitoring and evaluating call center agent performance to ensure adherence to company standards.Main Responsibilities:Quality Monitoring: Listen to recorded calls to assess agent performance against...
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Home-Based Customer Support Specialist
1 week ago
Houston, Texas, United States Frontline Call Center Full timeAbout Us">Frontline Call Center is dedicated to providing top-notch customer service solutions through our home-based call center model. We strive to build strong relationships with our clients and employees alike, fostering a culture of excellence and teamwork.
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Houston, Texas, United States UHS Full timeJob SummaryWe are seeking a skilled Call Center Specialist (PRN) to join our team of compassionate professionals. The ideal candidate will have 1-3 years of experience in a related field and possess strong communication and problem-solving skills.As a Call Center Specialist, you will be responsible for triaging calls and facilities referrals, verifying...
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Call Center Liaison
10 hours ago
Houston, Texas, United States Clayton Services Full timeJob Summary: We are seeking a Call Center Liaison to join our team at Clayton Services. The ideal candidate will have 1-2 years of experience in a customer support or call center role and be bilingual in English and Spanish.Key Responsibilities:Manage large volumes of inbound and outbound callsFollow established scripts when handling various topicsIdentify...
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Multilingual Call Center Representative
4 weeks ago
Houston, Texas, United States America Family Law Center Full timeJob OverviewWe are seeking a professional Multilingual Call Center Representative to join our team at America Family Law Center in Houston.This role involves answering incoming calls to set sales appointments and referrals to other services. As a key member of our team, you will work with a fun group of professionals in a highly computerized office...
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Intake Team Lead
1 week ago
Houston, Texas, United States D Miller & Associates PLLC Full timeAbout UsD Miller & Associates PLLC is a well-respected personal injury and mass tort law firm in the Houston area. We are a minority-based entity that offers opportunities for growth, promoting from within our teams.We have a passion for positively impacting local communities through advocacy and service. Our goal is to create a fun and unique work...
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Call Center Leadership Position
9 hours ago
Houston, Texas, United States Decision Information Resources Inc Full timeJob Title: Assistant Call Center ManagerAt Decision Information Resources Inc, we are committed to delivering exceptional customer service. As an Assistant Call Center Manager, you will be responsible for supporting the Call Center Manager with the day-to-day operations of the center. This includes supervising a team of customer service representatives,...
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Inbound and Outbound Call Center Representative
9 hours ago
Houston, Texas, United States Health Matching Account Services Full timeJob DescriptionAs a Phone Sales Specialist at Health Matching Account Services, you will be responsible for building relationships with existing and potential customers to sell our enhanced products. You will need to be well-organized, able to handle multiple priorities, and meet deadlines as required. The position reports directly to the Call Center Manager...
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Inbound Call Center Specialist
1 week ago
Houston, Texas, United States The Reserves Network Inc Full timeAre you looking for a career opportunity that offers stability and growth? Do you enjoy working in a fast-paced call center environment? If so, we encourage you to apply for this exciting opportunity as a Collections Agent with The Reserves Network Inc.In this role, you will be responsible for handling inbound calls, responding to customer inquiries, and...
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Guitar Center Instrument Specialist
4 weeks ago
Houston, Texas, United States Guitar Center Full timeGuitar Center Instrument Specialist**About Us**Guitar Center is a leading music retailer that encourages creativity and passion for music. We strive to develop lifelong musicians and make a positive impact on the world by providing exceptional customer experiences.Job DescriptionWe are seeking an experienced Instrument Specialist to provide top-notch...
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Guitar Center Instrument Specialist
1 week ago
Houston, Texas, United States Guitar Center Full timeInstrument Specialist at Guitar CenterAbout Us:Guitar Center is a premier destination for musicians and music enthusiasts alike. Our mission is to inspire creativity and passion through music, providing exceptional products and services that cater to the needs of our customers.Job Summary:We are seeking an experienced Instrument Specialist to join our team....
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Customer Experience Specialist
1 week ago
Houston, Texas, United States Chastang Enterprises Full timeCompany Overview: We're a leading dealership in Houston, Texas, dedicated to providing an exceptional customer experience. At Chastang Ford, we value candidates who thrive in fast-paced settings and prioritize customer satisfaction.Salary: $50,000 - $65,000 per year, depending on experience.Job Description: As a Phone Support Associate, you will play a...
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Call Center Representative
7 days ago
Houston, Texas, United States Texas Pride Disposal Solutions LLC Full timeJob Title: Call Center RepresentativeAbout Us: At Texas Pride Disposal Solutions LLC, we're committed to providing exceptional customer service and support to our clients. We're seeking a highly skilled Call Center Representative to join our team and help us deliver world-class service to our customers.Job Description: As a Call Center Representative, you'll...
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Call Center Liaison
3 days ago
Houston, Texas, United States Clayton Services Full timeAbout the RoleBilingual Call Center Representative Job DescriptionThe successful candidate will have experience working in a call center environment and possess strong customer service skills. You will be required to work Monday-Sunday, 9:00 AM - 8:00 PM, and must be able to meet or exceed sales quotas.
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Call Center Operations Director
3 weeks ago
Houston, Texas, United States Eco-Life Employment Group Full timeEco-Life Employment Group is seeking a highly experienced Call Center Operations Director to oversee the daily operations and activities of its EZ TAG Services call centers.The estimated annual salary for this role is approximately $85,000-$110,000, depending on experience and qualifications.Job Description:About Eco-Life Employment GroupWe are a leading...