Outbound Call Center Representative

1 day ago


Houston, Texas, United States Brave Thinking Institute Full time
Job Description

We are seeking an experienced Outbound Call Center Representative to join our team. In this role, you will be responsible for making outbound calls to pre-qualified leads and setting appointments for our Senior Program Experts.

Responsibilities
  • Calling on pre-qualified inbound leads
  • Personalizing each interaction to build rapport and trust
  • Meeting or exceeding department and individual goals
  • Staying up-to-date on industry trends and best practices
Requirements
  • 2+ years of outbound calling experience.
  • High ticket sales experience
  • Must have strong communication skills (both verbal and written).
  • Previous experience with a Customer Relationship Management (CRM) system in a call center environment.
  • Basic Excel spreadsheet skills.
  • Knowledge of Data Entry processes and procedures.
  • Must be able to prioritize and meet deadlines
  • Must work well in a remote team environment.
  • Detail-oriented with strong time management and customer service skills.
What We Offer

We offer a competitive salary of $45,000 - $60,000 per year, depending on experience, plus benefits including health insurance, paid time off, and professional development opportunities.

About Our Team

Brave Thinking Institute is a dynamic and supportive team of professionals who are passionate about helping others achieve their dreams. We're committed to creating a positive and inclusive work environment that allows each team member to thrive.



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